Moving In

Family relaxing in their apartment

Apartment Check-In 

When you come to pick up your keys for your new home, the University Apartments staff will provide you with information about the community, local stores, and other basic information. Typically, this takes 20 to 30 minutes. If you are moving in after the office is closed, a Resident Manager will be able to issue you a single key, and you should plan to finish checking in on the next business day.

Mailing Addresses 

Eagle Heights Harvey Street  University Houses 
Your Name
Building Number, Eagle Heights, Apt. Letter
(Example: 101 Eagle Heights, Apt. A)
Madison, WI 53705 USA
Your Name
2924 Harvey Street, Apt. #, Apt. Letter
(Example: 2924 Harvey Street, Apt. 5C)
Madison, WI 53705 USA  
Your Name
Building #, University Houses, Apt. Letter
(Example: 1 University Houses, Apt. A)
Madison, WI 53705 USA 

Shipping Items for Move-In

If you will be shipping belongings, be sure to make arrangements well in advance but not so that items arrive before you do. Shipping boxes will likely be left outside your door. Please do not have items shipped to University Apartments Office as we are unable to accept them. 

If you are using a storage container or moving truck that does not fit in a parking stall please contact the University Apartment Office BEFORE it arrives so we can inform you of approved parking locations. Please see our Storage Policy for information about storing additional items.

Receiving Packages in the Mail

Occasionally the post office will deliver a key with your mail. This key will open the compartment for packages in your mail box cluster. Please remove your package, close the compartment door, and leave the key in the lock. The key will remain in the lock until the next time the mail is delivered, and the postal carrier will remove the key.

Items Not Allowed

For a full list of items not allowed in University Apartments please visit our Lease section and refer to the list in the individual lease documents.

If You Need Furniture After You Arrive

If you are moving from a long distance, you may not have all the furniture or household items you will need. Harvey Street apartments are furnished, but Eagle Heights and University Houses are not. Many people purchase used items once they arrive in Madison. There are a number of options available, from used furniture stores, to purchasing things from residents who are preparing to move out. University Apartments Office can provide you some basic shopping information when you check in to your apartment.

When you are buying used furniture ALWAYS carefully inspect it for pests. We do not recommend purchasing used mattresses unless you know the person you are buying them from. We have has cases of bed bugs from used mattresses.