9-1-1 is a number you can dial from any landline or cellphone to get immediate emergency help. When you dial 9-1-1 a dispatcher will be able to see the number you are calling from and in some cases your location. If you can, tell the dispatcher the cause and location of your emergency. If you are unable to speak or do not speak English do not hang up the phone until you are told to, the dispatcher will still send police to you.
A tornado watch means that weather conditions are favorable for severe weather, including tornadoes to develop. Listen to the radio or watch a local television station for weather updates.
A tornado warning means a tornado HAS been sighted in the area, and you need to take shelter. Take shelter in the basement or a laundry room if it is available. If you cannot get to a basement areas the next best choice is an interior room without windows. Listen to a local radio station for information.
In any large apartment community, there are occasional false fire alarms. But there are also real fires, often starting in kitchens. When you hear a fire alarm, always vacate your apartment. Madison Fire Department responds to all building alarms and our staff are prohibited from resetting the fire alarm until Madison Fire personnel have directed them to do so. If there are flames, call 9-1-1 to get help there as fast as possible.
Residents must activate a fire alarm pull station inside their apartment or in the common stairwell to activate the building fire alarm system. In University Houses, the pull stations are found in basements where resident storage is located in buildings 5, 10, 21, 30, 35 and 39.
There are active smoke detectors in each apartment throughout University Apartments. These only sound a local alarm; they are not linked to the University Police or fire department. In the apartments smoke detectors are interconnected and “hard wired” into the electrical system, with battery back-up. Do not disconnect your smoke detector. You will be held responsible for payment of fire damages to buildings and their contents if investigation following a fire reveals an apartment smoke detector did not function due to negligence on your part (removal of the smoke detector, or failure to replace a weak or missing battery), or if the fire was caused by you. A charge may be made for fixing non-operating detectors if found during normal maintenance calls. If the detector goes off by mistake and you temporarily remove the battery, be sure to replace it.
There are active carbon monoxide detectors in all Harvey Street apartments, in Eagle Heights all apartments that are adjacent to the boiler rooms have them, and in University Houses there is one detector in every unit tied into the smoke detector system. If the alarm is constant, you should leave the apartment and contact the Apartment Facilities Office or the Resident Manager on Duty. If it is “chirping” or beeping every few seconds, that means it is time to change the batteries.
Tampering with a fire extinguisher is a crime. If you observe someone tampering with an extinguisher, notify the University Police immediately. Also, notify the Apartment Facilities Office so that the extinguisher can be checked to ensure it is in working order. Make sure everyone in your household knows the location of the fire extinguishers in your building.
Kitchen fires usually occur because someone put something on the stove to cook, and then became involved in another activity or left the apartment. Another frequent cause of fire is grease build-up in the kitchen.
All exits and entryways must be kept entirely clear and easily accessible. This means you cannot store anything (including shoes, trash, plants, or toys) in hallways, staircases, or entryways, or on fire rescue platforms (the small fire escape balconies). Outdoor toys, grills, bikes, sleds, and outside (folding/stacking) chairs may be stored neatly on patios and balconies in the 700s, 800s, and 900s areas of Eagle Heights, as long as a four-foot-wide pathway is maintained. The City of Madison Fire Marshal can write citations (tickets) to residents if the fire codes are not followed.