Resident Manager


The Resident Managers (RM) are community members who are assigned to specific parts of the University Apartments neighborhoods to be a liaisons.  In addition to serving a specific area of the community, they also rotate on-call responsibilities for the entire UA community. They are trained to provide after-hours assistance with lock-outs, programming for the community, help with community education efforts, assistance in resolving neighbor disputes, and referrals to campus resources. Your RM is a great resource for you and you should feel welcome to call them for assistance or for help in getting to know your community better.  

How to Contact the Resident Manager

During normal business hours ( Monday-Friday, 8-5:30 p.m.) use the chart below to contact your RM. If you need something outside of these hours, please contact the RM on duty. The RM on duty can be reached 5:30 p.m. - 8:00 a.m. on weekdays and 24 hours a day on weekends and holidays. They can be contacted by calling or texting 608-444-9308.

Who's Your Resident Manager

RM  Name  Area 
Diamond Howell  Eagle Heights
100s & 200s 
Hossein Panahi  Eagle Heights
300s & 400s 
Anthony Hernandez  Eagle Heights
500s & 600s 
Ivan Cabrera Eagle Heights
700s & 800s 
  Evelyn Hammond  Eagle Heights
Chris Barnes University Houses 
Danny Corral  Harvey Street 


If you are locked out during the day, you can get a key (on loan) from the University Apartments Office during regular hours. If you are locked out after 5:30 p.m., contact the RM On-Duty.

Roommate or Neighbor Conflicts

When there's a problem, start by talking to your roommate or neighbor first. Sharing expectations and clarifying the root of the problem can help to resolve many conflicts. If you feel you need assistance after that, your next step should be to contact your RM for help in mediating the conflict. They will help you develop useful strategies for communicating.

"Normal" Noise

Noise is a frequent source of concern in any community living environment, but courtesy and good communication among neighbors can help to prevent major problems. The apartments are not sound-proofs and you can expect to hear sounds of water running, laundry machines, babies crying, children playing, late-night cooking, footsteps, radios, and TVs. If you are bothered by noise, speak with your neighbor directly.

If you cannot resolve a noise problem with your neighbor, contact your RM. Residents living in upstairs apartments may find it helpful to use rugs to help muffle the noise.

Noise Between Floors

If you live in a second-floor apartment, please be considerate of your neighbors below. Removing shoes will help reduce noise. If you live in a first-floor apartment, please try to be tolerant and to discuss noise problems with your upstairs neighbors right away rather then letting resentment build up.

Noise in Hallways

Please be particularly aware of sound levels when you or your guests arrive late at night, leave early in the morning, have conversations in the hallways, open and close doors, and go up and down stairs.


If you're planning a party, is it best to let your neighbors know. Let your guests know that sound carries and other residents may be sleeping. As host, you are responsible for the conduct of your guests at all times. When you host a gathering, you might want to consider renting space in the Community Center

Violence in Relationships

If you have concerns about your safety or the safety of others in your community please feel free to reach out to the Community Officer, UHS End Violence on Campus (EVOC), your RM, or Domestic Abuse Intervention Services (DAIS).