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Changes Coming
to Wiscard

On June 1, 2014, a joint effort between University Housing and the Wisconsin Union will result in the Housing Food, Campus Cash, and Union Meal accounts being merged into a single account on Wiscard. Funds deposited into this single account may be used at all current locations.

This will be an automatic transition, and no action will be required by current Wiscard users. For now, current users should continue to use and deposit money into their current Housing Food and Campus Cash accounts.

Food Accounts

University Housing residents, UW-Madison students, faculty, staff, and the general public can eat at any of our seven dining locations via a variety of payment methods, depending on their affiliation with UW-Madison and personal preference. Payment methods include Wiscard (UW-Madison photo ID card for students, faculty, and staff), credit card, and cash.

Wiscard

UW-Madison students, faculty, and staff may deposit funds to their Wiscard and use it to pay for dining at over 50 locations across campus, including at Housing’s seven locations. In addition, students living in University Residence Halls can use their Wiscard for convenience store items, food carryout or deliveries to their residence hall, and laundry.

How Does It Work?

Wiscard users may deposit funds online, by mail, by phone, or in person. Cashiers in campus dining locations will ring up purchases and automatically deduct the amount from the balance in the Wiscard account when students, faculty, and staff present their Wiscard. The purchase receipt and customer display then shows the account’s balance. Currently, Wiscard users can deposit funds into three separate accounts: Housing Food, Campus Cash, and Union Meal.

Choice

University Housing and the Wisconsin Union do not offer prepaid meal plans, so students are not restricted in their food options. Instead, students can decide where, when, and how much to eat and spend on food according to their own personal preferences.

Campus Discounts

Starting June 1, 2014, all Wiscard users will receive a 5% discount on food purchases at Housing and Wisconsin Union dining locations. In addition, all enrolled UW-Madison students are exempt from sales tax on food purchases when paying with Wiscard, saving an additional 5.5% at most campus dining locations.

Housing Discounts

As an added benefit to living in the residence halls, and because some overhead costs of Housing dining operations are included in residents’ quarterly bills, residents who use their Wiscard in Housing dining locations receive a 30% discount on prepared food and a 20% discount on pre-packaged food.

Deposits

Students will need to make deposits to Wiscard to cover anticipated purchases. While each student should choose how much money to deposit for purchases, we recommend residents deposit around $300 - $350 for food to begin the first quarter. If students plan to purchase textbooks, school supplies, or course packets, with their Wiscard, we recommend an additional $400 - $450 to cover these expenses.

Laundry

Residents can also use Wiscard to pay for laundry services in all residence halls. Washing machines have card readers that allow residents to pay with their Wiscard. Dryers in residence halls can be used free of charge.

Refunds

The Wiscard account automatically carries forward from semester to semester as long as students, faculty, and staff are enrolled or have a valid appointment at UW-Madison, or until a Close Account and Refund Form is submitted to the Wiscard Office. Any existing balance is automatically carried forward for future use.

Lost Wiscards

Losing a Wiscard should be handled with the same urgency as losing a credit or debit card. Immediately suspend the Wiscard, which will disable it at most locations across campus and not allow anyone else to use it. Wiscard users may also contact the Wiscard Office at 608-262-3258 to deactivate the card.

Contacting other campus organizations about the loss of a Wiscard, including the UW-Madison Police Department, Libraries, and Recreational Sports is strongly recommended. Deactivating a Wiscard will disable Housing residents’ access to their hall and floor. Residence hall desks may issue a loaner key/card to provide Housing residents temporary access to their hall, floor, and Housing dining locations for a period of four days.

A new Wiscard can be obtained at the Wiscard Office for a $25 charge. Housing residents must then have their building access restored at their hall’s desk.

Housing Food (being discontinued on June 1, 2014)

The Housing Food account is available exclusively to UW-Madison students currently living in the University Residence Halls.

Refunds

Refunds of balances on Housing Food are only available at the end of a resident’s Housing contract.

  • Balances of $20 or more: a refund check from University Housing will be sent to residents’ mailing address listed in MyUW approximately 4 – 6 weeks after the University Residence Halls close on May 17, 2014
  • Balances less than $20: will be automatically transferred to the new single Wiscard account on June 1, 2014

Campus Cash (being discontinued on June 1, 2014)

The Campus Cash account is available to UW-Madison students, faculty, and staff to purchase items at any Wiscard location outside of the University Residence Halls.

Refunds

  • All balances: Campus Cash accounts and any remaining balances will be automatically merged into the new single Wiscard account on June 1, 2014

Cash & Credit Card

Housing residents, UW-Madison students, faculty, staff, and the general public can also pay with cash or a credit card at Housing and Wisconsin Union dining locations. However, these payment methods do not qualify for the 5% discount for Wiscard users or the 30% discount on prepared food and 20% discount on pre-packaged food for Housing residents.