Internet Access


ResNet Wired Data Service

ResNet provides each resident of University Residence Halls and University Apartments with a 100/1000Mbps Fast Ethernet network connection in their room or apartment which allows you to connect to the campus network and Internet. Access to network resources is governed by an Reasonable Use Policy, and use of a connection indicates your acceptance of these conditions.

Below we'll walk you through the steps of how to connect to the ResNet wired network. You can visit the ResNet FAQ for answers to other ResNet questions.

Follow these steps to use the ResNet network in your room/apartment:

Connect a Category5 or Category6 data cable to the network port on your computer and to the data jack in your room. The data jack will be either red or orange in color. If you need a data cable they are available for purchase at any Housing Dining Services convenience store,  University Apartments Community Center, or DoIT Tech Store

Turn on your computer and open your web browser. Your browser should be automatically redirected to the ResNet network registration page. If the registration page does not load automatically try typing the URL for a public web page (i.e. http://www.google.com) and you should be redirected to the network registration page

Follow the instructions on the registration pages. Make sure to register all the devices you wish to connect before you register your computer because you can only access the registration page from an unregistered device that has a web browser. Refer to “Connecting Other Network Devices for help getting these connected.

  • Enter your campus assigned NetID and password at the login page as well as your preferred contact information.
    • If you are a registered student and you do not yet have your NetID, contact the campus help desk at 608-264-HELP or visit the NetID activation web page. You will need to provide your Wiscard student ID number in order to activate a NetID.
    • University Apartment residents who do not yet have their NetID may register as a guest to gain  access to ResNet.

Registering a device on the ResNet Network implies acceptance of the Campus and ResNet Reasonable Use Policies.

When the registration application indicates success please close and reopen your browser. You should now have full network access. Your network registration will be good for 365 days, at which time you will be prompted to go through the registration process once again. Your device’s registration will also dissolve after 120 days of inactivity.

ResNet Wireless Data Service

ResNet Wireless Service is available throughout many Housing areas, including resident rooms, lounges, dining rooms and study rooms. The ResNet Wireless Network is available for use by UW students, staff, faculty and guests.

Connecting to the ResNet Wireless Network:

  1. Enable the wireless network adapter on your laptop or wireless device. You will see ResNet-Wireless on the list of available wireless networks. Connect to the ResNet-Wireless network.
  2. Once you are connected, open a web browser and you will be automatically redirected to the ResNet registration page. If the registration page does not load automatically try typing the URL for a public web page (i.e. http://www.google.com) and you should be redirected to the network registration page.
  3. Follow the instructions on the registration pages.
  4. Enter your campus-assigned NetID and password at the login page, as well as your preferred contact information.
    1. If you are a registered student and you don't yet have your NetID, contact the campus help desk at 608-264-HELP or visit the NetID activation web page. You will need to provide your Wiscard studentID number in order to activate a NetID.
    2. University Apartment residents who don't yet have their NetID may register their device as a guest using the third registration option. Registering a device on ResNet Wireless will indicate your agreement with ResNet and Campus Appropriate Use Policies.

Registering a device on the ResNet network implies acceptance of the Campus and ResNet Reasonable Use Policies.

Securing Your Computer

It is extremely important that your computer is secure while accessing any campus network resources. If your computer becomes compromised it will be removed from network access until it is repaired. For complete information on how to secure your computer, including; OS patching, anti-virus, firewalls, spyware, strong passwords and data backup, visit the campus security web page.

Configuring a Secure Wireless Access Point

University Housing requires that all personal wireless access points are configured securely. This ensures that the owner of the wireless access point knows exactly who is connecting to it. You are responsible for all network traffic that passes through your access point.

Connection Problems

If you were unable to register your computer by following the steps above, please visit our Troubleshooting page.

Connecting Other Network Devices

To register a router, game console, DVR, printer, or other device to ResNet, please follow the ResNet Registration Procedure detailed in the UW-Madison KnowledgeBase. When connecting some devices, such as game consoles, you may need to know the device's MAC address, which you can find by following the Game Console MAC Address Location Guide.

Appropriate Use of Routers, Switches and Wireless Access Points on the ResNet Network

If you have brought a router, switch, hub or wireless access point from home that you plan to use in your room/apartment, please read the following excerpt from the ResNet Appropriate Use Policy.

Retransmission or propagation of the ResNet network connection through the use of switches, hubs, routers or wireless access points is allowed for personal use within the resident's room or apartment. ResNet or DoIT Help Desk staffs do not provide technical support for these devices. Any troubleshooting of your network connection will require that your computer be plugged directly into the data jack. All devices placed on the ResNet network must be securely and properly configured, and the resident who registers the device(s) will be solely responsible for any violation or abuse of the ResNet AUP resulting from the use of the device(s). Any device that causes network-related problems or denies service to other users may be disconnected from the network without prior warning.

Securing a Wireless Access Point

ResNet requires that all wireless access points attached to the network are properly configured and secured. This ensures that the owner of the wireless access point knows exactly who is connecting to it. You are responsible for all network traffic that passes through your access point. For example, if a computer in the room next door connects through your unsecured wireless access point and becomes infected with a virus, everyone connected to the access point will be quarantined until the infected computer is cleaned.

To securely configure your access point you should enable WEP or WPA security and/or MAC based filtering, change the default SSID and change the default admin password. ResNet does not provide configuration support for wireless access points.