Prolonged Cold Weather Impacting Heat & Water Pipes

We are seeing the effects of having such an unusually long stretch of days with temperatures below freezing and so many apartments where residents are on vacation and thermostats are turned down.  To assist with maintaining the heat in buildings and to help avoid frozen pipes here are a few things you can do for the next few days until temperatures moderate on the weekend. 

  • Keep all windows closed. Although some residents prefer to have a window open for fresh air, the apartments will not stay warm enough if a window is open. Please also make sure that windows in common hallways are closed.  

• If our staff notice an open window in an apartment where no one is home, they will enter that apartment to close the window.  Our staff closed a number of open windows over the last few days.  If you notice an open window at a neighbor’s apartment and they are not home, please let us know- call the Apartment Facilities Office during the day 262-2037 or the Resident Manager on call at night 444-9308.  

• Keep bedroom and bathroom doors open as much as possible; this helps with overall circulation of heat in the apartments. 

• Keep items 6 to 8 inches away from convectors or radiators, this includes furniture and boxes; more space is better. 

• Consider opening the cupboard doors below the kitchen sink. If your kitchen has a wall that is exposed to the outside, this can help protect the water pipes from freezing. 

• Call in maintenance concerns that could be related to the cold weather as soon as possible.  Issues like no heat or no water are urgent and should be called in right away, no matter the time of day.  We have staff on call 24 hours a day for emergencies.  If we can address frozen pipes early we can usually thaw them out without further damage.  If you wait too long and the pipe bursts, there can be thousands of dollars of damage to the building and to personal belongings.  If you notice water coming up from the ground outside this is likely a water main break and should also be called in immediately.  During the weekdays, contact the Apartment Facilities Office at 262-2037 and evenings or weekends, call the Resident Manager on call at 444-9308.   

 If you have any questions, please let us know. 

University Apartments Facilities Team