Things to Remember when Moving Out

Student places items in a moving truck during move-out.

If you are moving out of your apartment this summer, there are some things that you will want to keep in mind. The online Move-Out Guide contains recommendations for cleaning your apartment. On your last day in your apartment (the day you specified in your termination form), you must have removed everything from your apartment, storage area and parking space.

In addition to being empty, your apartment must be thoroughly cleaned before you hand in your keys. Previous residents have estimated that it takes about 20 hours to thoroughly clean their apartment. Once your keys have been received, a staff inspector will evaluate the condition of your apartment. If they determine that a charge is necessary, we will check for any pre-existing conditions noted on your check-in form.


It is our responsibility to charge you for the cost of damages that are not the result of normal wear and tear,

as repairing damages will increase the cost of making the apartment ready for the next resident. If we do not collect charges from the resident causing the damage, the cost will be borne by the entire community in the form of rent increases. Most of the time there are no charges or only minimal charges. The most frequent reasons residents are billed include: lock changes as a result of lost or missing keys, cleaning of kitchens, bathrooms and windows.  Please note there will be a charge for a lock change if you do not return all apartment keys issued during the lease, this includes any additional keys purchased during the lease. There will also be a charge if you fail to turn in all issued mailbox keys or if the padlock issued to your storage area is missing.

Moving Trucks/Storage Pods

Park your moving vehicle on the street or in your parking stall. If you have a moving company, please contact our Apartment Facilities Office at 262-2037, so we can arrange a location to park their truck on the day of your move. Make sure you know the size of the truck you have ordered so we can find a place it will fit. If your moving company will be providing you with a storage pod, it may be placed in your parking stall — if it can fit. If it is too large for your apartment stall, please contact the Apartment Facilities Office so they can assist with identifying an approved location for your container.

DO NOT drive on the grass or on sidewalks. The damage that can be done to the lawn is very costly, and you will be charged for any needed repairs.

Billing Appeals

Once you receive your final check-out invoice, if you wish to appeal those check-out charges you must submit your appeal in writing via email to:  Any appeals must be received within 90 days. Make sure you are clear about what it is you are appealing and why you do not believe the charges are fair.

Review the Move Out Guide