This week, we identified an issue with our point-of-sale provider where the resident food discount was not being properly applied at our dining locations. We believe this was only a recent issue that we caught quickly. We now have corrected the issue and when using your Wiscard your resident food discount will again be applied automatically.
We have already started auditing Wiscard purchases made before the problem was found, and we will issue refunds to any customers who were overcharged. If you have any questions regarding this issue please reach out to us at firstname.lastname@example.org.
We apologize for the inconvenience.