The COVID-19 pandemic has had a significant impact on the food service industry in the United States through staffing shortages and supply chain issues. Many of you have already experienced this through long waits at local restaurants and unavailable products at grocery stores. Unfortunately, this has also affected our dining markets in University Housing, leading to longer lines and unavailable menu items.
To continue providing the best service and high-quality offerings to our residents and customers, and to support Dining staff, we are making the following changes, effective this Friday, September 10, 2021:
- Gordon Avenue Market and Four Lakes Market will switch to all-you-care-to-eat (buffet style) service for breakfast, lunch, and dinner. This means you will pay for your meal upon entry to the market.
- Resident meal prices at these locations will be $4.99 for breakfast, $5.99 for lunch, and $6.99 for dinner (non-resident prices will be $8.31 for breakfast, $9.98 for lunch, and $11.65 for dinner).
- Gordon Avenue Market and Four Lakes Market will close between meal periods each day and will end service one hour earlier in the evening:
- Weekdays (Mon-Fri): breakfast 7-10am, lunch 11am-2pm, and dinner 4-8pm
- Weekends (Sat-Sun): brunch 9am-2pm, and dinner 4-8pm
- Flamingo Run at both locations will remain open 10am-10pm daily
- Some Dining staff will be reassigned to other roles or locations within Dining to help support areas where more staff are needed.
- Grab-and-go options will be expanded at Flamingo Run convenience store locations in Gordon Dining & Event Center and Dejope Hall.
- The Southeast Café in the Gordon Dining and Event Center outside of Gordon Avenue Market will temporarily close.
- Additional dine-in seating will be available in the Lake Mendota Room at Dejope Hall and upstairs at Gordon Dining & Event Center.
- Customers can continue to place online orders from all locations for pickup through GrubHub or for delivery through Starship (both will still have à la carte pricing).
- Customers can continue to use Ticket to Takeout containers at any dining market for taking food to go (container must close and you will need to leave the dining area after getting your food).
There are no changes planned for our other dining markets at this time. These changes allow us to provide a better experience for all, hopefully with shorter wait times, while maintaining large variety in our menus, high-quality food, and a great value. It also provides us with more flexibility in staffing allowing us to better support Dining staff during this staffing shortage.