Badger Buddies and Bucky pose outside Ogg Hall before move-in

Moving & Breaks

Covid-19 Updates

Residents Who Still Have Belongings to Move Out

We will be offering a final move-out period between June 26 – 28 for those students who have not yet been able to remove their belongings from their room, if their items have not already been packed and stored. Students will receive an email with a move-out signup link to select a specific day and time during this weekend.

If these dates do not work for students, their items will be packed and stored at no cost, with a future pickup timeline to be determined.

Storage & Shipping

If you are unable to come back and move your personal items out during the dates specified for your building, the following process will happen:

  • We will be hiring a professional company to handle the packing and moving of your belongings.
  • Every box will be clearly labeled with the Hall Name, House Name, and Room Number.
  • Boxes will be stored in a clean, secure, and safe area within the residence halls.
  • University Housing will not charge residents for this packing and storage service.
  • If there are multiple roommates in a room who haven’t moved out, there is a possibility that possessions could get packed together. We promise to outline a clear process for pick-up that will allow roommates to sort out their possessions to help ensure everything goes home with the correct person. The timeline for picking up items will be shared at a later date and time.

If you prefer to individually contract for help with packing, storage, or shipping of your personal items, Lazybones is an authorized service provider affiliated with UW-Madison offering boxes, pick-up from your room, packing of your belongings, and delivery. Lazybones may still be able to store your possessions and deliver them to your new address, even before you arrive. Lazybones charges fees for these services. They are still fulfilling existing contracts and may still be accepting new contracts for some residence halls.

  • Lazybones will work with University Housing to determine an appropriate pick-up/packing time for a later date. Lazybones will not have the staffing to accommodate all immediate requests given the high volume.
  • To use the Lazybones service:

Address Changes

Use MyUW to change your mailing address after you have moved out. Your mail will then automatically be sent to this new address. If you want newspapers and magazines forwarded, you must send a change of address to the publisher.

Wiscard Account Balances

Information about your Wiscard, including what happens to the balance in your account is available on the Wiscard FAQs page.

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Frequently Asked Questions (FAQs)

Moving & Packing

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When can I come and move my belongings out?

We offered a move-out process for most residence halls for a limited time between April 27 – May 7. Students received an email with details specific to their building, including a link to sign up for a specific day and time during these dates. For some buildings, an additional move-out date range is being offered June 26 – 28 to those who were unable to get their belongings.

Can my roommate or friend pick up my belongings for me?

Yes. If you need someone else to pick-up your items, sign-up for a time slot under your name. In the comments sections of that reservation add the name of the individual who will be moving your items on your behalf. Then, send an email to reslife@housing.wisc.edu for approval.

What if I'm not able to come and move out during the assigned date range?

If you are unable to come back and move your personal items out during the date range assigned to your building, a contracted professional moving company will be packing and storing your belongings here on campus.

How are rooms being packed up?

A contracted professional moving company will take time with each room and will:

  • Carefully box all items in the room (except perishable items)
  • Label each packed box with the hall name, house, and room number
  • Store boxes in a secured location within that building

If the room has multiple residents that have not yet moved out, there’s a chance one roommate’s belongings may get packed with another. When it is safe to return to campus to pick up your items, we will have a clear process in place to ensure items are released to the correct roommate. Housing will not charge any fees for packing and storing items. Please check your @wisc.edu email for updates.

Can I send you a list of how I would like my belongings packed?

We understand that this is not the way any of us planned for move out to occur and we promise to handle your items with the utmost care and respect. We will note the information that you have provided, but you should be aware of the full process of how we are packing items. A contracted professional moving company will take time with each room and will:

  • Carefully box all items in the room (except perishable items)
  • Label each packed box with the hall name, house, and room number
  • Store boxes in a secured location within that building

Please know we will take good care of these items and will be in communication about picking them up when we’re able to begin that process. 

How do I let you know if there are items in my room that I don’t need packed or want back?

Email us at reslife@housing.wisc.edu and list the exact items you are abandoning. Please indicate in this email you are giving University Housing consent to dispose of (or recycle, if possible) these items. We will follow-up with a confirmation email before any action is taken.

Can I leave my belongings in my room until next year if I am in the same room?

No. You are unable to leave your items in the same room for next year.  A contracted professional moving company will need to carefully box and securely store belongings for those who are not able to move out during the date range for their building.

Where do I turn in my key?

Students should check out at the front desk or drop of their key to the key drop box at the desk.

I want to donate items, where should I put them?

Items to be donated can be placed in the:

  • Chadbourne: Main lounge
  • Ogg: By the CCAS Office
  • Smith: study room off the lobby

Will I get reimbursed if you break or lose my belongings?

UW-Madison, as an agency of the State of Wisconsin, is insured by the State against losses resulting from the negligence of State employees. If your property is damaged as a result of negligence by a UW-Madison employee, you may file a claim for reimbursement with UW-Madison’s Risk Management Department.

Payments & Credits

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Did 2019-20 students receive a housing refund?

Yes, all students who vacated University Residence Halls in March 2020 due to the COVID-19 pandemic received a prorated room credit, as well as a credit for any remaining Housing resident food account funds on their Wiscard. These credits were applied to their campus student account. If the student had any outstanding amounts due with campus, these amounts due were subtracted from their credit, and any remaining credit balance was issued as a refund payment to the student.

How much was the credit?

Prorated room reimbursements for students who vacated the residence halls covered March 23, 2020 through the remainder of the spring semester (May 10, 2020), regardless of the actual date they may have moved their belongings out of the residence hall. The amount of the credit to the student’s campus account varied depending on the rental rate for their particular residence hall, room type, and learning community fees, as well as the remaining balance in their resident food account.

What happened with dining plan balances?

Remaining balances in resident food accounts for residents who vacated University Residence Halls in March 2020 due to the COVID-19 pandemic were credited as a payment in their student center account and removed from their Wiscard. We decided to return this money to students, rather than let it carry over to the next school year. This includes former residents from the 2018-19 academic year who still had Resident Food Account balances, as long as they still were a current UW-Madison student. Please note, this refund did not apply to any monies deposited into a student’s general Wiscard account, which is separate from their food account. Students who were approved to stay in the residence halls beyond March will not have food account balances returned, but these funds will carry over for use in future years. Moving forward, in future years we will resume having all leftover food account funds carry over from year to year.

Other Questions

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Can I still work with Lazybones?

If you have an existing contract with Lazybones for packing, storage, or shipping, they still plan to fulfill this work. University Housing staff are working to coordinate pickups with them. However, this may change and that information will be communicated to you. If you do not have a contract with Lazybones, you will need to contact them to see if they’re still accepting new business for your residence hall.

What happens with my mail?

We are continuing to accept mail and packages at this time and are forwarding them to your active address in MyUW. Make sure this mailing address is updated. Additionally, please make sure to change your address on any online retailer you use frequently.

What about my bike and moped?

UW-Madison Transportation Services has stated that no bicycles or mopeds will be impounded at this time. They will extend the “abandoned” date through an undetermined date in the summer. More information will be provided on the process when normal campus activities resume.

How are residence halls being cleaned for residents still on campus?

Housing staff are thoroughly cleaning and disinfecting common areas in occupied residence halls, and began proactively doing so in all of the halls before any residents were moved. Following CDC and WHO guidelines, they are cleaning the buildings daily in accordance with their standard protocol: using sanitizer on all surfaces in all common spaces. In addition, staff are disinfecting all high traffic spaces in all common areas including bathrooms, elevators, kitchens, and dens, among others. This includes daily disinfecting of sink faucets, counters, light switches, door handles, and elevator buttons with disinfectants approved and suggested by the EPA.

Resources

  • Mental Health: If students are experiencing anxiety related to events surrounding COVID-19, SilverCloud is an online, self-guided, interactive mental health resource that provides UW-Madison students with accessible treatment options 24 hours a day. Students can also review information about Taking Care of Your Mental Health in the Face of Uncertainty.
  • Financial Assistance: The following offices on campus provide loans or grants to help offset the cost of transportation home:
  • Travel Assistance: The following agencies are offering free or reduced travel assistance:
    • Frontier Airlines: Fly free for flights booked by March 23, Promo Code: FLYFREE
    • Enterprise: Fees waived for 18-24 year old drivers
  • Internet Options: Several internet companies are offering free or reduced internet fees for students.
    • Spectrum: 60 days of free WiFi by calling 1-844-488-8395
    • Comcast: Free WiFi and reduced fees
    • Internet Essentials: Two months of free internet for new customers
  •  Storage: Uhaul is offering 30 days of free storage for students

Campus Updates

For the latest ongoing UW-Madison updates on the COVID-19 pandemic, visit covid19.wisc.edu.

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Summer

UW-Madison has canceled all in-person summer courses to mitigate the effects of the COVID-19 virus on our campus. As a result, Summer Term Housing in the University Residence Halls will not be available in Summer 2020. Housing will only be available to residents who are already approved to still be on campus.

Dining

University Housing Dining has made changes to service during this time to limit open locations and hours. Here’s how we’re working to keep everyone safe and healthy:

  • All food will be served to go. There will be no in-house dining.
  • There will be a variety of grab and go items, breakfast foods, prepackaged salads and sandwiches, and hot food offerings for you to select from. Self-service areas of the market (such as salad bars, soup bars, etc.) are closed.
  • All food will be served in disposable/compostable to-go containers as will dinnerware.
  • A variety of bottled beverages are available in cases. All self-serve beverage dispensers are closed.
  • Access to dining locations will be limited to Housing staff and residents only.

In accordance with the order from Governor Evers regarding capacity, no more than 10 people will be allowed in marketplaces at once. Please remember to practice good social distancing as well when in the markets to ensure the health of yourself and others.

wdt_ID Location Venue Daily Hours (Monday - Sunday)
5 Gordon Ave. Market Lunch 11am-1pm, Dinner 4-7pm
6 The Bean & Creamery Closed
7 Flamingo Run 10am-7pm
8 Late Night Closed

*Dining will be closed Memorial Day (May 25) and Independence Day (July 4)

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Fall Move-In

August 29 and 30, 2020 (proposed)

Proposed move-in dates on August 29 and 30, 2020 are subject to change and approval. We are also considering additional move-in days to facilitate physical distancing and limit crowds. Additional information regarding Fall Move-In 2020 will be published in Summer 2020.

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November Break

November 26 – 29, 2020

All University Residence Halls will remain open through November Break without charge. Additional information regarding November Break 2020 will be published in October 2020.

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Winter Break

December 19, 2020 – January 18, 2021

All University Residence Halls will close for winter break at Noon on Saturday, December 19, 2020. Winter Break Housing is an available option during the period between the fall and spring semesters for an additional fee. Additional information regarding winter break 2020-21 will be published in November 2020.

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Spring Move-In

January 11 – 18, 2021

All University Residence Halls will open for the spring semester on January 17, 2021. Additional information regarding spring move-in 2021 will be published in February 2021.

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Spring Break

March 27 – April 4, 2021

All University Residence Halls will remain open through Spring Break without charge. Additional information regarding Spring Break 2021 will be published in March 2021.

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