University of Wisconsin–Madison


In University Residence Halls, phone lines are not installed in individual resident rooms by default. We recommend that residents have their own cell phone and service plan for making calls.

Cellular Service Providers

Providers in the Madison area that offer cell phone service:

Resident Room Phones

If you would like to have a phone line installed in your room, please send an email to with your name, campus ID number, room number, residence hall and UW email address requesting that a line be installed.

The cost for a land line is $142 for a semester or $220 for the entire academic year. Charges will be posted to your quarterly Housing bill. There is also an additional installation fee of $64.65. Phone requests should be submitted by August 1st for fall semester and by January 2nd for spring semester in order to insure that the phone line is installed by the time you move in. Phone requests submitted after these dates may take up to 14 days to complete.

Emergency 911 service and unlimited local area dialing (campus and Madison) is provided on these phones. Direct dialed long distance calls cannot be placed using these phones, however prepaid calling cards can be used.

Residence Hall Phone Dialing Instructions

Emergency Calls (911)

Dial 911# to place an emergency call to UW Police. Dialing # after 911 will quickly clear your call through the Centrex system.

Campus Numbers

Campus telephone lines are part of the State of Wisconsin Centrex telephone system. Centrex numbers will have a prefix of 261, 262, 263, 264, 265, 266, 267 or 890. Dial the last 5 digits of the number. (For example, to call 262-5555, dial 2-5555).

Off-Campus Local Numbers

This would include numbers in the local Madison area. Dial 9 + 7-digit number.

Campus Directory Assistance

Dial 2-1234 or online at the campus Directory Search page

Pre-Paid Calling Card

Dial 9 + 1 + 800 number on your pre-paid calling card.

Toll Free Calls

Dial 9 + 1 + 800 + seven digit number

Collect Calls

You cannot make direct dialed collect calls from a common area phone. You can use a toll free service like 1 + 800 + COLLECT.