A Housing staff member smiling for a photo while sitting at a hall desk

Hall Desks

Locations

wdt_ID Location Address Phone Number Buildings Served
1 Carson Gulley Center 1515 Tripp Circle, Madison, WI 53706  (608) 262-2420 Adams, Slichter, and Tripp
2 Chadbourne 420 N. Park St., Madison, WI 53706 (608) 262-2688 Barnard and Chadbourne
3 Dejope 640 Elm Dr., Madison, WI 53706 (608) 890-4895 Bradley, Dejope, and Phillips
4 Frank Holt Center 1650 Kronshage Dr., Madison, WI 53706 (608) 262-2226 Cole, Humphrey, Jorns, Kronshage, Leopold, and Sullivan
5 Ogg 835 W. Dayton St., Madison, WI 53706 (608) 262-6899 Merit and Ogg
6 Sellery 821 W. Johnson St., Madison, WI 53706 (608) 262-1076 Davis and Sellery
7 Smith 35 N. Park St., Madison, WI 53715 (608) 890-1250 Smith
8 Waters 1200 Observatory Dr., Madison, WI 53706 (608) 262-1800 Waters
9 Witte 615 W. Johnson St., Madison, WI 53706 (608) 262-7850 Witte
10 Lowell Center 610 Langdon Street, Madison, WI 53703 (608) 256-2621 Lowell
11 Lakeshore Package Center 1650 Kronshage Dr., Madison, WI 53706 (608) 265-5218 Adams, Bradley, Cole, Dejope, Humphrey, Jorns, Kronshage, Leopold, Phillips, Slichter, Sullivan and Tripp

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Hours

June 16 – 22

wdt_ID Location Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 Carson Gulley Center 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm
2 Chadbourne 24 Hours 24 Hours 12:00 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm
3 Dejope 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm
4 Frank Holt Center 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 11:59 pm 24 hours 24 hours
5 Lowell Closed 1:30 pm - 3:30pm 8:00 pm - 24 Hours 24 Hours 24 Hours - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 12:00 pm
6 Ogg 24 Hours 24 Hours 24 Hours 24 Hours 24 Hours 24 Hours 24 Hours
7 Sellery 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm
8 Smith 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm
9 Waters 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm

June 23 – 29

wdt_ID Location Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 Carson Gulley Center 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm
2 Chadbourne 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm
3 Dejope 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm
4 Frank Holt Center 24 hours 24 hours 24 hours 24 hours 24 hours 24 hours 12:00 am - 10:30 pm
5 Lowell 6:30 am - 11:59 pm 24 hours 24 hours 24 hours 24 hours 24 hours 12:00 am - 12:00 pm
6 Ogg 24 hours 24 hours 24 hours 24 hours 24 hours 24 hours 24 hours
7 Sellery 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm
8 Smith 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm 9:00 am - 7:00 pm
9 Waters 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm 6:30 am - 10:30 pm

Academic Year 2023-24

November 22 – 26

Regular hours through Thursday, December 21st.

Friday, December 22nd

Desks: 8:00 am – 1:00 pm

Lakeshore Package Center 10:00 am – 1:00 pm

December 23 – January 15

March 22 – 31

Regular hours resume Sunday, March 31

Spring Closing 2024

Saturday, May 11

7:00 am – 5:00 pm

Mail & Packages

Information About Your Mail & Packages

All mail and packages are received and distributed by your hall desk. Mail is placed in your mailbox or a file folder for you at the desk. Residents can mail out USPS letters from their front desks using the outgoing USPS Mail Slot.

Packages are logged, placed on a shelf, and an email is sent to your @wisc.edu account notifying you a package is available for pickup. If you haven’t received an email, your package is still being processed by our staff and is not ready to be picked up. You must have your Wiscard (or another form of ID) with you to receive your package, but you do not need to print out the email notification.

During breaks, our desks have very limited hours. We strongly encourage residents, friends, and family members to not ship packages to campus during these times.

Packages are only able to be received — we are unable to hold packages for you to be picked up by delivery companies and sent out after move-in. Residents are not allowed to send packages out from the package center/front desks so they will need to use the following locations for Delivery Drop-Offs to send out packages from their residence halls:

FedEx Onsite: 311 E Campus Mall (Walgreens)

UPS: 1360 Regent St

USPS (United States Postal Service): 441 N Lake St

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Lakeshore Package Center

To help with multiple delivery locations in our Lakeshore neighborhood, we have a one-stop center specifically for only packages for residents living in Lakeshore (excluding Waters Hall – packages will be available at that front desk for residents). Residents can pick up their packages from the Lakeshore Package Center during their posted open hours.

How to Address Packages

To fix the issue of your packages being delivered to the wrong area, we ask that Lakeshore residents now start addressing your packages to the Lakeshore Package Center address (1650 Kronshage Dr.) and listing your hall, house and room number in the Address 2 line. Additionally, we ask that you please include your first AND last name when ordering packages. To do this, please follow the guide below when addressing your packages:

Example

Buckingham Badger
1650 Kronshage Dr.
Lakeshore Package Center, Bradley, Henmon, 434
Madison, WI 53706

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Amazon Hub

Residents purchasing from Amazon can also choose to ship items to the Amazon pickup site connected to Sellery Residence Hall. Benefits of this option include secure, convenient pick-up, expedited delivery options, and free drop-off of returns.

Amazon Hub Locker Info

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Perishable Packages

Desks will accept delivery of flower arrangements or baked goods. However, we are only able to hold perishable deliveries for a short time as there is no proper storage. If perishable deliveries are left at the desk for a period of time that could result in spoilage, they will be discarded. If we are forced to discard a perishable delivery, the resident will be given a 24-hour notice electronically to their @wisc.edu email address before it is discarded.

If you need to ship medicine that needs to be refrigerated, we strongly recommend connecting with University Health Services or a local pharmacy to receive and store the items, as our desks are not set up for refrigerated items.

During breaks, our desks have very limited hours. We strongly encourage residents, friends, and family members to not ship packages to campus during these times.

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Addressing Mail

To avoid confusion and delays, mail & packages (*excluding Lakeshore residents, please see ‘How to Address Packages’ under the Lakeshore Package Center block to the left) should be addressed with:

Full preferred name (first and last)
Room number, residence hall house, residence hall name (available in My UW Housing)
Residence hall street address (available on individual hall pages)
Madison, WI, residence hall zip code (available on individual hall pages)

Example

Buckingham Badger
6206 Withey, Ogg Hall
835 W. Dayton Street
Madison, WI 53706

*If you are unable to include the room number/house/hall in a separate line, please include the room number and hall behind the resident’s name. Example: Buckingham Badger, 6206 Ogg

*If any of the information listed above is missing from the label, there will be a delay in getting your mail/package.

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Abandoned Packages

Once a resident moves out of the Residence Halls, residents will still be notified of the delivery and emailed using their @wisc.edu email for notification. If not picked up after 2 weeks, packages will be returned to the sender if the resident does not live on-campus. If unable to be returned to the sender, the package will be considered abandoned property after 60 days and discarded.

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Services

Equipment Check Out

Items are available to hall residents to check out at no charge. You will need your Wiscard (or another form of ID) to check out items. When you check out an item, desk staff will let you know when it must be returned. If items are not returned on time you will receive e-mail notifications. If this happens on three different occasions you will be banned from checking out items for two weeks. After the fourth overdue item, you will be banned from checking out items for the remainder of the semester. If any items are unreturned or returned in poor condition, they will be replaced at a cost found by staff plus a $10.00 purchasing and restocking fee.

Items to Check Out Length of Time of Check-Out
Vacuum 2 hours
Umbrella 24 hours
Kitchen Cooking Supplies 24 hours
Basic Tools 24 hours
Sports Equipment 24 hours
Board Games/Cards 24 hours
Pool Stick/Pool Balls/Foosball/Ping pong Paddle/Ping Pong Balls 24 hours

 

Wiscard & Key

Your Wiscard is your official UW-Madison identification card. It provides access to libraries, recreation facilities, and your residence hall. It allows you to pay for food and other convenience store items at Housing dining markets and campus locations. Your metal room key provides access to your room and to your mailbox.

If you have issues with your Wiscard or room key, go to your hall desk to receive a loaner key (depending on the key check-out policy).

Key Check-Out Policy

The key(s) issued to you during your check-in process and the loaner keys throughout the year are for your personal use only. Your key(s) is not to be loaned to other people under any circumstances. The keys are the property of the University of Wisconsin-Madison, and cannot be copied. For security purposes, keep your door locked when sleeping or when leaving the room. You are responsible for returning the key(s) to the Hall Desk upon checking out of your room. Failure to do so will result in a charge for a lock change.

A loaner key is available at the Hall Desk during business hours. Loaner keys are issued only to residents of the room who present proper identification. Loaner keys are not to be loaned to another person.  Failure to return a loaner key 72 hours after it is issued can result in a lock change at the resident’s expense. Students will receive 2 free loaner keys per semester, but after the second loaner key/lockout each semester, the student will be billed $15.00 per occurrence.

When a room key or loaner key is lost or not returned on time, the lock is automatically changed. Residents who lose or fail to return their key will be billed $75.00 for the core change.

Hall Postings

Your residence hall provides you with timely information regarding student organization activities and events on campus. All posters and brochures must be approved to be posted/distributed in the halls. Please email deskservices@housing.wisc.edu for approval two weeks prior to your event.

Lost & Found

Any items that are left or found in residence halls can be turned in to the hall desks. If you have lost any items, please stop by the hall desk to report it missing and leave your contact information. If your item has identifying information on it, our desk staff will reach out to inquire if you have lost an item and request you come to the desk to claim it.

Desk Staff

Mark Eidson

Position title: Coordinator - Desk Services

Email: deskservices@housing.wisc.edu

Courtney Gill

Position title: Coordinator - Desk Services

Email: deskservices@housing.wisc.edu