University of Wisconsin–Madison

Maintenance and Cleaning Tutorials

During your time living in University Apartments, you will likely have maintenance questions or issues. For common maintenance issues that you may feel comfortable handling, please take a look at videos with easy and clear how-to’s to guide you through the process of fixing the issue yourself. If you are having problems after troubleshooting, please contact the Resident Manager on Duty or submit a maintenance request.

UA Custodial staff cleaning an apartment

Troubleshooting Maintenance Issues in Your Apartment

Toliet in Eagle Heights.

Toilets can get clogged from time to time. Learn how to use a plunger to unclog them yourself.

Window shades in Eagle Heights.

Every apartment in Eagle Heights and University Houses has roller shades on the windows. Learn how to maintain your shades and re-roll them if needed.

window lock in University Apartments

Every apartment in our community has window safety pins that allow you to let fresh air in while maintaining apartment security. Learn how to use these pins and keep your windows safe and secure.

Fire alarm in University Apartments.

In the case of a real fire, pull the fire alarm and call 9-1-1. Learn what to do in the case of a fire.

circuit box in Eagle Heights

Electric panels are different in our various neighborhoods. Learn how to fix a popped breaker.

Thermostat in Eagle Heights.

Heating your apartment is controlled by various items in your apartment. Learn how to control the temperature in your home using a thermostat or a radiator valve.

Outlet and switch in University Houses.

Are you having issues with your light switches or outlets? Many apartments have a switch right inside the door that operates some of the outlets in the living room so you can turn on the lights as you enter your apartment.

Bathroom fan in Eagle Heights.

Always use a shower curtain liner to keep excess water from the floor- this helps prevent leaks to your neighbors. Remove excess moisture by using the vent fan when you shower. While the vent fan video is from University Houses, Eagle Heights, and Harvey Street apartments that have fan control in their apartment, they should also run the fan during and after showering.

Washing machine in University Apartments.

All apartments come with access to laundry facilities. Learn how to use the washing machines.

smoke detector in University Apartments

Every apartment is equipped with multiple smoke detectors, and any apartment with gas stoves or over mechanical rooms has a carbon monoxide detector as well. Learn how to change the battery on your smoke or carbon monoxide detector.

Garbage Disposals at University Apartments

Eagle Heights and Harvey Street apartments have a garbage disposal attached to your kitchen sink. Learn how to operate this feature.

water shut-off valve at University Apartments

This video is from University Houses, and only that neighborhood has separate keys. In the case of water overflowing from your kitchen/bathroom sink or toilet, you will need to use a water key. In Harvey Street and Eagle Heights, there is already a handle in these shut-off locations.

Cleaning Tutorials

Staying on top of weekly cleaning tasks is easy. Please take a look at our tutorial cleaning videos below for a step-by-step guide. Have more questions? Reach out to your Resident Manager.