University of Wisconsin–Madison
A key rack in the Apartment Facility's Office at University Apartments.

Maintenance

Maintenance Request Form

At University Apartments, we are dedicated to making sure that any maintenance issues in your apartment is attended to in a timely manner. Please use the form below to submit a non-emergency repair request (such as a slow drain or loose towel bar). If you are in need of an emergency repair (such as no water, falling water, or no heat in the winter) call or text the Resident Manager on duty.

Services and Items Provided

  • Available at the Main Office in the Community Center
    • Extra picture hangers
    • Replacement batteries for smoke detectors and carbon monoxide detectors
    • Basic household tool box (for short term loan)
    • Low cost internet and TV cables
    • Push carts, hand trucks, and moving dollies
    • Bike stand, air pump, and a do-it-yourself bike repair station
  • Available at the Apartment Facilities Office
    • Extra picture hangers
    • Replacement batteries for smoke detectors and carbon monoxide detectors
  • Requests to make in an Online Work Order for
    • Replacement exhaust fan filters
    • Replacement fluorescent light bulbs (kitchen tube lights)
    • Replacement of broken window shades
    • Inspection and repair/reinstallation as needed of weather stripping on doors and windows
    • Installation of resident owned air conditioners (an installation fee may apply)
    • Repair or re-installation go chain latch on entry doors
    • Re-caulking of sinks and tubs
    • Replacement of toilet plunger (if it becomes worn out)
  • Services we DO NOT provide
    • Storage of resident items
    • Rental of tools or equipment above what is in the hand tool box at the Community Center
    • Extra shelving
    • Adapters for plumbing hook-ups
    • Snow removal from personal parking spaces