Desk Services worker at Dejope

Hall Desks

Your hall desk is the center of the neighborhood. You can get questions answered, receive mail and packages, and check out items such as laptops, games, movies, tools, and vacuums. If you have any issues with your Wiscard and room key the desk can help you address your issue.

Our friendly desk staff is here to help you with any questions you may have about residence hall events, getting around campus, or general questions. Feel free to ask the desk any question, no matter how small. We’re always happy to help.


wdt_ID Location Address Phone Number Buildings Served
1 Carson Gulley Center 1515 Tripp Circle, Madison, WI 53706  (608) 262-2420 Adams, Slichter, and Tripp
2 Chadbourne 420 N. Park St., Madison, WI 53706 (608) 262-2688 Barnard, Chadbourne
3 Dejope 640 Elm Dr., Madison, WI 53706 (608) 890-4895 Bradley, Dejope, and Phillips
4 Frank Holt Center 1650 Kronshage Dr., Madison, WI 53706 (608) 262-2226 Cole, Humphrey, Kronshage, Leopold, and Sullivan
5 Ogg 835 W. Dayton St., Madison, WI 53706 (608) 262-6899 Davis, Merit, and Ogg
6 Sellery 821 W. Johnson St., Madison, WI 53706 (608) 262-1076 Sellery
7 Smith 35 N. Park St., Madison, WI 53715 (608) 890-1250 Smith
8 Waters 1200 Observatory Dr., Madison, WI 53706 (608) 262-1800 Waters
9 Witte 615 W. Johnson St., Madison, WI 53706 (608) 262-7850 Witte

Desk Hours

Due to COVID-19 precautions, we are limiting our desk hours and locations in order to provide the best service possible at this time. If you are delivering packages/mail, please help us and our students by delivering all mail and packages to this location during these times.

wdt_ID Desk Days Open Time Open
1 Smith Monday - Friday 8am - 4pm


Equipment Check Out

**Due to COVID-19 Hall Desks are limiting equipment check out to only the use of a vacuum. The vacuum’s will be sanitized after use and are limited to two hours limits for check outs. We will continue to reevaluate the equipment policy during this time.

Various games, movies, kitchen items, recreation equipment and other items are available to residents of each hall to check out at no charge. You will need your Wiscard (or another form of ID) to check out items. When you check out a piece of equipment, the desk staff will let you know when the item(s) must be returned. If items are not returned on time you will receive e-mail notifications. If this happens on three different occasions you will be banned from checking out items for two weeks. After the fourth overdue item you will be banned from checking out items for the remainder of the semester.

wdt_ID Items to Check Out (varies by desk) Length of Time of Check-Out Cost of Damaged or Unreturned Items
1 1 Movie (DVD/VHS/TV) 24 hours $25.00; Multiple disc movies and shows are replaced at cost plus a $10.00 purchasing and restocking fee
2 1 Board Game 24 hours $15.00
3 5 Electronic Game pieces (includes game) 24 hours Replaced at cost found by staff plus a $10.00 purchasing and restocking fee
4 1 Kitchen Key 4 hours $35.00
5 1 Music Key 2 hours $35.00
6 25 Kitchen Supplies 4 hours Utensils: $10.00; Pots and Pans: $15.00
7 5 Sports Equipment pieces 24 hours Replaced at cost found by staff plus a $10.00 purchasing and restocking fee
8 1 Table Game 2 hours Replaced at cost found by staff plus a $10.00 purchasing and restocking fee
9 1 Vacuum 2 hours If unreturned, replaced at cost found by staff plus a $10.00 purchasing and restocking fee

Keys and Wiscard Management

Your Wiscard is your official UW-Madison identification card. It provides access to libraries, recreation facilities, and your residence hall. It allows you to pay for food and other convenience store items at over 50 locations across campus. Your metal key provides you access to your room and to your mailbox.

If you have issues with your Wiscard or your room key, go to your hall desk to possibly receive a loaner key, depending on the key check out policy.

Hall Postings

Your residence hall provides you timely information regarding student organization activities and events on campus. All posters and brochures must be approved to be posted/distributed in the halls.


The desk offers three-day equipment checkout of Windows or Apple laptops and LCD projectors. All equipment is checked out through the UW InfoLabs Checkout System. The equipment at the desk is only available to University Housing residents.

Mail and Packages

US Mail and all packages are received and distributed by your hall desk. Mail is placed in your mailbox. Packages are logged and placed on a shelf, and an email is sent to your account to notify you of your package. You must have your Wiscard (or another form of ID) with you to receive your package, but you do not need to print out the email notification. We are only able to receive packages for you. We are unable to hold packages for you to be picked up and sent out. Addresses for each residence hall are available on their individual hall pages.

Residents purchasing from Amazon can also choose to ship items to the Amazon pickup site connected to Sellery Residence Hall. Benefits of this option include secure, convenient pick-up, expedited delivery options, and free returns drop-off.

Desk Service Staff

Clay Dilley

Coordinator - Desk Services