Desk Services worker at Dejope

Hall Desks

Locations

wdt_ID Location Address Phone Number Buildings Served
1 Carson Gulley Center 1515 Tripp Circle, Madison, WI 53706  (608) 262-2420 Adams, Slichter, and Tripp
2 Chadbourne 420 N. Park St., Madison, WI 53706 (608) 262-2688 Barnard and Chadbourne
3 Dejope 640 Elm Dr., Madison, WI 53706 (608) 890-4895 Bradley, Dejope, and Phillips
4 Frank Holt Center 1650 Kronshage Dr., Madison, WI 53706 (608) 262-2226 Cole, Humphrey, Jorns, Kronshage, Leopold, and Sullivan
5 Ogg 835 W. Dayton St., Madison, WI 53706 (608) 262-6899 Davis, Merit, and Ogg
6 Sellery 821 W. Johnson St., Madison, WI 53706 (608) 262-1076 Sellery
7 Smith 35 N. Park St., Madison, WI 53715 (608) 890-1250 Smith
8 Waters 1200 Observatory Dr., Madison, WI 53706 (608) 262-1800 Waters
9 Witte 615 W. Johnson St., Madison, WI 53706 (608) 262-7850 Witte
10 Lowell Center 610 Langdon Street, Madison, WI 53703 (608) 256-2621 Lowell

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Hours

Academic Year 2021-22

All desks resume these regular hours starting Tuesday, September 7.

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Services

Equipment Check Out

Items are available to hall residents to check out at no charge. You will need your Wiscard (or another form of ID) to check out items. When you check out an item, desk staff will let you know when it must be returned. If items are not returned on time you will receive e-mail notifications. If this happens on three different occasions you will be banned from checking out items for two weeks. After the fourth overdue item, you will be banned from checking out items for the remainder of the semester.

wdt_ID Items to Check Out (varies by desk) Length of Time of Check-Out Cost of Damaged or Unreturned Items
9 1 Vacuum 2 hours If unreturned, replaced at cost found by staff plus a $10.00 purchasing and restocking fee

Wiscard & Key

Your Wiscard is your official UW-Madison identification card. It provides access to libraries, recreation facilities, and your residence hall. It allows you to pay for food and other convenience store items at Housing dining markets and campus locations. Your metal room key provides access to your room and to your mailbox.

If you have issues with your Wiscard or room key, go to your hall desk to receive a loaner key (depending on the key check out policy).

Key Check-Out Policy

The key(s) issued to you during your check-in process and the loaner keys throughout the year are for your personal use only. Your key(s) is not to be loaned to other people under any circumstances. The keys are the property of the University of Wisconsin-Madison and cannot be copied. For security purposes, keep your door locked when sleeping or when leaving the room. You are responsible for returning the key(s) to the Hall Desk upon checking out of your room. Failure to do so will result in a charge for a lock change.

A loaner key is available at the Hall Desk during business hours. Loaner keys are issued only to residents of the room who present proper identification. Loaner keys are not to be loaned to another person. Failure to return a loaner key by noon four days after it is issued will result in a lock change at the resident’s expense. Students will receive 2 free loaner keys per semester, but after the second loaner key/lockout each semester, the student will be billed $15.00 per occurrence.

When a room key is lost or not returned on time, the lock is automatically changed. Residents who lose or fail to return their key will be billed $75.00 for the core change.

Hall Postings

Your residence hall provides you timely information regarding student organization activities and events on campus. All posters and brochures must be approved to be posted/distributed in the halls.

Mail and Packages

All US Mail and packages are received and distributed by your hall desk. Mail is placed in your mailbox. Packages are logged, placed on a shelf, and an email is sent to your @wisc.edu account notifying you a package is available for pickup. You must have your Wiscard (or another form of ID) with you to receive your package, but you do not need to print out the email notification. Packages are only able to be received — we are unable to hold packages for you to be picked up and sent out after move-in.

To avoid confusion and delays, mail should be addressed with:

Full preferred name (first and last)
Room number, residence hall house, residence hall name (available in My UW Housing)
Residence hall street address (available on individual hall pages)
Madison, WI, residence hall zipcode (available on individual hall pages)

For example:

Buckingham Badger
6206 Withey, Ogg Residence Hall
835 W. Dayton Street
Madison, WI 53706

Residents purchasing from Amazon can also choose to ship items to the Amazon pickup site connected to Sellery Residence Hall. Benefits of this option include secure, convenient pick-up, expedited delivery options, and free drop-off of returns.

Desk Staff

Clay Dilley

Position title: Coordinator - Desk Services

Email: deskservices@housing.wisc.edu

Address:
clay.dilley@housing.wisc.edu