Hall Desks
Your hall desk is the center of the neighborhood. You can get questions answered, check your mailbox, pick up packages, check out vacuums, resolve room key or Wiscard issues, get info about campus or local areas, and more.
Locations
| wdt_ID | Location | Address | Phone Number | Buildings Served |
|---|---|---|---|---|
| 1 | Carson Gulley Center | 1515 Tripp Circle, Madison, WI 53706 | (608) 262-2420 | Adams, Slichter, & Tripp |
| 2 | Chadbourne | 420 N. Park St., Madison, WI 53706 | (608) 262-2688 | Barnard and Chadbourne |
| 3 | Dejope | 640 Elm Dr., Madison, WI 53706 | (608) 890-4895 | Bradley, Dejope, & Phillips |
| 4 | Frank Holt Center | 1650 Kronshage Dr., Madison, WI 53706 | (608) 262-2226 | Cole, Humphrey, Jorns, Kronshage, Leopold, & Sullivan |
| 5 | Ogg | 835 W. Dayton St., Madison, WI 53706 | (608) 262-6899 | Ogg |
| 6 | Sellery | 821 W. Johnson St., Madison, WI 53706 | (608) 262-1076 | Merit & Sellery |
| 7 | Smith | 35 N. Park St., Madison, WI 53715 | (608) 890-1250 | Smith |
| 8 | Waters | 1200 Observatory Dr., Madison, WI 53706 | (608) 262-1800 | Waters |
| 9 | Witte | 615 W. Johnson St., Madison, WI 53706 | (608) 262-7850 | Witte |
| 10 | Lowell Center | 610 Langdon Street, Madison, WI 53703 | (608) 256-2621 | Lowell |
| 11 | Lakeshore Package Center | 1650 Kronshage Dr., Madison, WI 53706 | (608) 265-5218 | Adams, Bradley, Cole, Dejope, Humphrey, Jorns, Kronshage, Leopold, Phillips, Slichter, Sullivan, & Tripp |
Hours
March 28 – April 5
Note: regular hours resume Monday, April 6
Spring Closing 2024
Saturday, May 10
7:00 am – 5:00 pm
Check back in May for Summer desk hours.
Check back in August for fall move-in desk hours.
Check back in November for fall break desk hours.
Check back in December for winter break desk hours.
Mail & Packages
Addressing Mail
To avoid confusion and delays, mail & packages (*excluding Lakeshore residents, please see ‘How to Address Packages’ under the Lakeshore Residents section) should be addressed with:
Full preferred name (first and last)
Residence hall name, residence hall house, room number (available in My UW Housing)
Residence hall street address (available on individual hall pages)
Madison, WI, residence hall zip code (available on individual hall pages)
Example
Buckingham Badger
Ogg Hall, Withey, 6206
835 W. Dayton Street
Madison, WI 53706
*If you are unable to include the room number/house/hall in a separate line, please include the room number and hall behind the resident’s name. Example: Buckingham Badger, 6206 Ogg
*If any of the information listed above is missing from the label, there will be a delay in getting your mail/package.
Information About Your Mail & Packages
All mail and packages are received and distributed by your hall desk. Mail is placed in your mailbox or a file folder for you at the desk. Residents can mail out USPS letters from their front desks using the outgoing USPS Mail Slot.
Packages are logged, placed on a shelf, and an email is sent to your @wisc.edu account notifying you that a package is available for pickup. If you haven’t received an email, your package is still being processed by our staff and is not ready to be picked up. You must have your Wiscard (or another form of ID) with you to receive your package, but you do not need to print out the email notification.
During breaks, our desks have very limited hours. We strongly encourage residents, friends, and family members not to ship packages to campus during these times.
Packages can only able to be received — we are unable to hold packages for you to be picked up by delivery companies and sent out after move-in. Residents are not allowed to send packages out from the package center/front desks, so they will need to use the following locations for Delivery Drop-Offs to send out packages from their residence halls:
FedEx Onsite: 311 E Campus Mall (Walgreens)
UPS: 1360 Regent St
USPS (United States Postal Service): 441 N Lake St
Lakeshore Package Center
To help with multiple delivery locations in our Lakeshore neighborhood, we have a one-stop center specifically for packages for residents living in Lakeshore (excluding Waters Hall – packages will be available at that front desk for residents). Residents can pick up their packages from the Lakeshore Package Center during their posted open hours.
How to Address Packages
To fix the issue of your packages being delivered to the wrong area, we ask that Lakeshore residents now start addressing their packages to the Lakeshore Package Center address (1650 Kronshage Dr.) and listing your hall, house, and room number in the Address 2 line. Additionally, we ask that you please include your first AND last name when ordering packages. To do this, please follow the guide below when addressing your packages:
Example
Buckingham Badger
1650 Kronshage Dr.
Lakeshore Package Center, Bradley, Henmon, 434
Madison, WI 53706
If you need to ship medicine that needs to be refrigerated, we strongly recommend contacting a local pharmacy to receive and store the items, as our desks are not open 24 hours a day, and deliveries may be delayed in being processed.
If you need to send medication to the halls, we have selected Water Residence Hall as the central location to receive and store refrigerated medication. This location will serve all residence hall students on campus. We will have refrigerated space available ONLY at the Waters Residence Hall Desk. Please review the desk hours and ensure that deliveries are delivered directly to the desk while we are open.
Make sure that the resident’s name is on the package, it is marked as perishable, and is addressed to:
Residents Name
Residence hall name, residence hall house, room number (for whatever building they live in on campus)
C/O: Waters Hall Desk
1200 Observatory Dr.
Madison, WI 53706
Example
Bucky Badger
Witte Washburne 1848
C/O: Waters Hall Desk
1200 Observatory Dr.
Madison, WI 53706
The resident will get an email and must go to the Waters Desk to collect their medication during desk hours.
During breaks, our desks have very limited hours. We strongly encourage residents, friends, and family members not to ship packages to campus during these times, particularly packages containing medication, as they may not be processed in a timely manner.
Please be sure to update your auto shipments for medication.
Academic Year 2025-26 Breaks: Nov. 27 to 30; Dec. 19 to Jan. 19; March 28 to April 5.
Desks close for the summer: May 9
Desks will accept delivery of flower arrangements or baked goods. However, we are only able to hold perishable deliveries for a short time as there is no proper storage. If perishable deliveries are left at the desk for a period of time that could result in spoilage, they will be discarded. If we are forced to discard a perishable delivery, the resident will be given a 24-hour notice electronically to their @wisc.edu email address before it is discarded.
If you need to ship medicine that needs to be refrigerated, we strongly recommend connecting with a local pharmacy to receive and store the items, as our desks are not set up for refrigerated items.
During breaks, our desks have very limited hours. We strongly encourage residents, friends, and family members not to ship packages to campus during these times.
Once a resident moves out of the Residence Halls, residents will still be notified of the delivery and emailed using their @wisc.edu email for notification. If not picked up after 2 weeks, packages will be returned to the sender if the resident does not live on campus. If unable to be returned to the sender, the package will be considered abandoned property after 60 days and discarded.
Residents purchasing from Amazon can also choose to ship items to the Amazon pickup site connected to Sellery Residence Hall. Benefits of this option include secure, convenient pick-up, expedited delivery options, and free drop-off of returns.
Services
Equipment Check Out
Items are available to hall residents to check out at no charge. You will need your Wiscard (or another form of ID) to check out items. When you check out an item, the desk staff will let you know when it must be returned. If items are not returned on time, you will receive email notifications. If this happens on three different occasions, you will be banned from checking out items for two weeks. After the fourth overdue item, you will be banned from checking out items for the remainder of the semester. If any items are unreturned or returned in poor condition, they will be replaced at a cost found by staff, plus a $10.00 purchasing and restocking fee.
| Items to Check Out | Length of Time of Check-Out |
| Vacuum | 2 hours |
| Umbrella | 24 hours |
| Kitchen Cooking Supplies | 24 hours |
| Basic Tools | 24 hours |
| Sports Equipment | 24 hours |
| Board Games/Cards | 24 hours |
| Pool Stick/Pool Balls/Foosball/Ping pong Paddle/Ping Pong Balls | 24 hours |
Wiscard & Key
Your Wiscard is your official UW-Madison identification card. It provides access to libraries, recreation facilities, and your residence hall. It allows you to pay for food and other convenience store items at Housing dining markets and campus locations. Your metal room key provides access to your room and to your mailbox.
If you have issues with your Wiscard or room key, go to your hall desk to receive a loaner key (depending on the key check-out policy).
Lost & Found
Any items that are left or found in residence halls can be turned in to the hall desks. If you have lost any items, please stop by the hall desk to report it missing and leave your contact information. If your item has identifying information on it, our desk staff will reach out to inquire if you have lost an item and request you come to the desk to claim it.
Hall Postings
Your residence hall provides you with timely information regarding student organization activities and events on campus. All posters and brochures must be approved to be posted/distributed in the halls. Please email deskservices@housing.wisc.edu for approval two weeks prior to your event.