Three Facilities students in red shirts transporting custodial supplies down a hallway

Maintenance – Residence Halls

Facilities staff in our residence halls work 24 hours a day, 7 days a week to provide maintenance, repairs, and cleaning services to maintain your college home. From fixing door locks to cleaning shared bathrooms, we take good care of it for you so that you can focus your time on studying and being a Badger.

Maintenance Requests (for non-emergency repairs)

University Housing’s online maintenance request form provides an easy way to request non-emergency requests, such as:

  • Light bulb replacement
  • Sticky locks
  • Window screens replacement
  • Furniture repairs
  • Paging phone issues
  • Doors that are sticky, squeaky, hard to open or close but are otherwise operational
  • Shower heads that are not working
  • Problems with insects in rooms

Submit a Maintenance Request

Current Housing residents may fill out a maintenance request by clicking the button below. Parents/families should not submit requests on their students’ behalf.

Submit a Maintenance Request

For technical support, including cable TV, WiFi, Media Centers, or data jack repair, please visit the DoIT Help Desk site.

Emergency Repairs

Contact a House Fellow or your Hall Desk for emergency requests, such as:

  • Keys stuck in locks or resident room locks that aren’t working at all
  • Non-resident room doors that are not closing/locking properly
  • Doors that are unlocked that should be locked; doors that are locked that should be unlocked
  • Beeping smoke detectors
  • Messes that need cleaning up (vomit, food/drink spills, blood, urine, broken glass, etc.)
  • Elevators that are malfunctioning
  • Malfunctioning equipment that cannot wait until the next working day (overflowing toilets, faucets that won’t shut off, etc.)
  • Vital equipment that needs replacing (all toilet paper missing from a bathroom, all light bulbs removed from an area, etc.)
  • Problems with heat in rooms
  • Broken windows

Learn About Maintenance, Safety, & More

  • Maintenance Minute: How Housing Staff Clear Snow & Ice

    During the colder months of the year, our Facilities staff are ready to keep the sidewalks and entryways around the residence halls and dining units clear and safe for you to walk on. Safety is …

  • Maintenance Minute: Keeping Your Room Clean

    It can be hard to find time to keep your room clean. When you do have the time, not knowing where to find cleaning supplies can be frustrating, too. Thankfully, there are cleaning supply kits in every residence hall community available for you to use to clean your room.

  • Maintenance Minute: Safety & Security

    You play a critical role in creating a safe community for everyone, and your actions impact everyone else in the community as well as your safety. What can you do to make sure your residence hall space is safe and secure for your community?

  • Controlling Moisture in Your Room

    Throughout the year, especially within enclosed spaces and during periods of significant humidity changes, moisture levels can increase in residence hall rooms. When excess moisture is present, this can lead to surface mold. Proper continued cleaning and moisture control are the best ways to reduce any chance of mold spores growing.

  • Maintenance Minute: Biking on Campus

    Fun fact: there is more bicycle parking on campus than car parking. That's why so many students and staff choose biking to get around. It's such an integral part of campus culture that there are many bicycle resources on campus to keep your bike's gears turning. Learn how to keep your bike in good condition throughout the year.

  • More from the Facilities Team