Three Facilities students in red shirts transporting custodial supplies down a hallway

Maintenance – Residence Halls

Maintenance Requests (for non-emergency repairs)

University Housing’s online maintenance request form provides an easy way to request non-emergency requests, such as:

  • Light bulb replacement
  • Sticky locks
  • Window screens replacement
  • Furniture repairs
  • Paging phone issues
  • Doors that are sticky, squeaky, hard to open or close but are otherwise operational
  • Shower heads that are not working
  • Problems with insects in rooms

Submit a Maintenance Request

Current Housing residents may fill out a maintenance request by clicking the button below. Parents/families should not submit requests on their students’ behalf.

Submit a Maintenance Request

For technical support, including cable TV, WiFi, Media Centers, or data jack repair, please visit the DoIT Help Desk site.

Emergency Repairs

Contact a House Fellow or your Hall Desk for emergency requests, such as:

  • Keys stuck in locks or resident room locks that aren’t working at all
  • Non-resident room doors that are not closing/locking properly
  • Doors that are unlocked that should be locked; doors that are locked that should be unlocked
  • Beeping smoke detectors
  • Messes that need cleaning up (vomit, food/drink spills, blood, urine, broken glass, etc.)
  • Elevators that are malfunctioning
  • Malfunctioning equipment that cannot wait until the next working day (overflowing toilets, faucets that won’t shut off, etc.)
  • Vital equipment that needs replacing (all toilet paper missing from a bathroom, all light bulbs removed from an area, etc.)
  • Problems with heat in rooms
  • Broken windows

Maintenance Minute

Learn About Maintenance, Safety, & More

  • Red sun and cloud line icon

    Maintenance Minute: Turning Down the Heat

    Warmer Wisconsin months are coming soon! As many of us are looking forward to spending more time outside in the higher-than-winter temperatures, our Facilities staff will begin to turn off the heat in our residence halls.

  • Red briefcase line icon

    Maintenance Minute: Why Working with Facilities Works for You

    Working with University Housing Facilities is a great way to spend your summer. With any of these positions, you'll make at least $15/hour with opportunities for wage increases.

  • Red photo ID icon

    Maintenance Minute: Having Wiscard Access Issues?

    Like all technology, Wiscards and the card readers at your residence hall sometimes experience errors. If this ever happens to you, don’t worry. There are many solutions to the problem; you just have to figure …

  • Red fire flame line icon

    Maintenance Minute: Fire Drills

    Thank you for your participation and understanding in the recent residence hall fire drills! We know that they can be a disturbance or inconvenience, especially during winter months, but the drills are important to follow whenever they happen.

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    Maintenance Minute: Keeping Your Room Clean

    It can be hard to find time to keep your room clean. When you do have the time, not knowing where to find cleaning supplies can be frustrating, too. Thankfully, there are cleaning supply kits in every residence hall community available for you to use to clean your room.

  • More from the Facilities Team