Media Centers are located in several residence halls and University Housing buildings to provide printing and computing resources to residents.
- Carson Gulley Center (lobby)
- Chadbourne Residence Hall (Room B22)
- Dejope Residence Hall (Room 1118)
- Kronshage Residence Hall (Conover House, Room B110)
- Ogg Residence Hall (Room 1226)
- Phillips Residence Hall (lobby)
- Sellery Residence Hall (TBD)
- Waters Residence Hall (Room 3413)
- Witte Residence Hall (Room B19)
All Media Centers offer black and white printing. Chadbourne, Dejope, Kronshage, Ogg, Sellery, and Witte also have color printing. All printing must be paid for in the Media Center with a Wiscard or GoPrint account. Black and white copies are $0.07 per page, and color copies are $0.60 per page.
- Note: summer B&W printing is free and residential Housing guests do not need a Wiscard or GoPrint account.
Media Centers offer wireless printing as an easy way for students to print to Media Center printers from their laptops and computers. Residents must be connected to UWNet (wired or wireless) for printing to work. Learn how to print wirelessly:
If you have feedback about the Media Centers, need assistance, or want to report a problem at one of the locations, please use our University Housing contact form. (Select “Residence Halls” > “Media Centers” for the category.)
Wireless via UWNet
Students at UW-Madison, including residents living in University Residence Halls can connect for free to UWNet, UW-Madison’s wireless network service. To connect, simply select the network on a device and open a web browser which redirects to a login page. All resident rooms are equipped with their own in-room wireless access point for high-speed, reliable connections. Devices such as computers, cell phones, tablets, smart TVs, and gaming consoles can connect directly to UWNet. Some multicast devices, such as Apple TV, Roku, Fire Sticks, and Chromecasts, require a personal router to access UWNet. Visit our support page on incompatible devices for more details.
All rooms have at least one active data jack (typically accessible via the in-room wireless access point) that you can connect to with an ethernet cable. When a device is connected to the jack you can select UWNet and then open a web browser which will redirect you to a login page. If you need an ethernet cable they are available for purchase at any Housing Dining convenience store or at the University Apartments Community Center.
Securing Your Computer
It is extremely important that your computer is secure while accessing any campus network resources. If your computer becomes compromised it will be removed from network access until it is repaired.
Configuring a Secure Wireless Access Point
For the most part, wireless routers are not necessary. However, if residents feel they need one or want to create their own private network for wireless printing or gaming, they can bring one. If you choose to do this, visit our support page for a list of recommended routers. University Housing requires that all personal wireless access points are configured securely. This ensures that the owner of the wireless access point knows exactly who is connecting to it. You are responsible for all network traffic that passes through your access point.
For assistance with internet connections and general computing issues, contact the DoIT Help Desk.
As a UW-Madison student, staff, faculty or guest, UWNet provides you an opportunity to enhance your educational experience. It is your responsibility to use these resources in a manner that complies with all University of Wisconsin-Madison, University Housing, local, state and federal laws, regulations and policies. Use of UWNet indicates your acceptance of the Guidelines for Responsible Use of University Information Technology and the Guidelines for Responsible Use of UWNet Network Resources.
If you are found in violation of any campus network policy, your network connection may be terminated without warning. You will be subject to any applicable University, University Housing and/or criminal sanctions. You may appeal any action through standard disciplinary channels.
The University is an academic institution and as such, UWNet is not to be considered a commercial Internet Service Provider. UWNet is a shared resource, and when users connect to UWNet, they become part of a larger community. Access to UWNet is a privilege that may be revoked if used inappropriately. As a member of the UWNet community, users are expected to adhere to the following policies.
Policy for Responsible Use of University of Wisconsin-Madison Information Technology Resources
This section is a copy of the campus Responsible Use Policy.
Access to electronic mail, the Internet, databases, computers and other information technology (IT) resources is essential to the mission of the UW-Madison (to create, integrate, transfer and apply knowledge), and the achievement of excellence requires their effective use by all members of the University community. Use of information technology must be consistent with the University’s mission and with its role as a public agency. Each member of the University community is expected to protect the integrity of these resources and to know and adhere to University rules, regulations and guidelines for their appropriate use. Regulations that govern personal conduct and use of University facilities* also apply to the use of IT resources. In addition, the following policy applies more specifically to use of IT resources:
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Access to University IT resources is a privilege granted to members of the University community which carries with it the responsibility to use them for University related activities, exercising common sense and civility.
Authorization for use of IT facilities is provided to each individual for his or her own use. No person may use an authorization which belongs to someone else. In many cases the University has obtained access to these resources exclusively for the use of members of the University community.
The protection of University IT resources depends heavily on each user’s careful handling of “keys” to these resources, since any account can serve as an entry point for theft, damage or unauthorized use. Users must protect the confidentiality of their personal identification codes and passwords and are expected to exercise reasonable care to insure that others cannot use their accounts.
Illegal downloading, distribution, copying of copyrighted materials or other activities that violate copyright law are strictly prohibited.
Persons may not obtain or use–or attempt to obtain or use–passwords, IP addresses or other network codes that have not been assigned to them as individuals or authorized for their use as University employees. Persons may not obtain–or attempt to obtain–unauthorized access to computer accounts, software, files, or any other University IT resources.
Persons may not alter or intentionally damage software or data belonging to someone else or interfere with another person’s authorized access to IT resources. Users may not intentionally disrupt or damage University computers or networks in any way.
Impersonation and Anonymity
Users of University IT resources may not send electronic messages with the sender’s identity forged or send anonymous messages unless the recipient has agreed to receive anonymous messages.
Commercial, Political, and Non-University Activities
Persons may not use University IT resources to sell or solicit sales for any goods, services or contributions unless such use conforms to UW-Madison rules and regulations governing the use of University resources. University employees may not use these resources to support the nomination of any person for political office or to influence a vote in any election or referendum. No one may use University IT resources to represent the interests of any non-University group or organization unless authorized by an appropriate University department.
De Minimis Usage
In the interest of making the use of IT resources a natural part of the day-to-day learning and work of all members of the University community, incidental personal use is tolerated. However, one should use non-University sources of e-mail, Internet access, and other IT services for activities of an extensive nature that are not related to University purposes.
State and Federal Laws
Persons may not use University computing facilities to violate state or federal laws.
* as published in the University of Wisconsin System Administrative Code and UW-Madison policies. For example, disruption of University activities, damage to facilities, physical threat, theft or harassment as described in UWS 17 and 18; student academic misconduct in UWS 14; selling, peddling and soliciting in UWS 18; and ethical standards for use of facilities by faculty and staff in UWS 8.
Violation of University rules governing responsible use of IT resources may result in loss of access privileges, University disciplinary action, and/or criminal prosecution.
University Housing reserves the right to suspend UWNet access to preserve the integrity of the network.
Policy for Responsible Use of UWNet Resources
These additional guidelines apply to the use of a UWNet network connection (wired or wireless) in the Division of University Housing.
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Individual Responsibility for Network Security
UWNet users are expected to take reasonable steps to ensure that their computer systems do not create a security risk when connected to the UWNet network. This would include but would not be limited to the following steps:
- Students, staff and faculty must register their computer on the UWNet network using a campus NetID and password. Guests of University Housing will be asked to provide registration information when they first access the UWNet network.
- Run anti-virus software with current virus definitions.
- Keep operating systems current with the latest patches and service packs offered by the vendor.
- It is recommended that individual computers are protected by a personal firewall.
- It is recommended that users perform regular scans for malware using anti-spyware software.
- Exercise caution when opening e-mail. Never open e-mail attachments without first determining the reliability of the sender. Scan attachments using anti-virus software.
- Exercise caution when opening instant messages. Never download unsolicited files offered from an unknown sender.
UWNet is to be used in accordance with all Copyright laws. This includes, but is not limited to; refraining from using your computer in a way that would violate any Copyright laws, such as operating or distributing pirated software or downloading or distributing copyrighted MP3 files without the owner’s permission. The Digital Millennium Copyright Act of 1998 states that the unauthorized copying of copyrighted works is a criminal offense.
Propagation of UWNet Signal
Retransmission or propagation of the UWNet network connection through the use of switches, hubs, routers or wireless access points is allowed for personal use within a resident’s room or apartment. UWNet or DoIT Help Desk staffs do not provide technical support for these devices. Any troubleshooting of a user’s network connection will require that their computer be plugged directly into the data jack. Any device placed on the UWNet network must be secure and properly configured, and the person who registers the device will be solely responsible for any violation of campus network policies resulting from the use of the device. Any device that causes network-related problems or denies service to other users may be disconnected from the network without prior warning.
All addresses on the UWNet network are assigned via the DHCP protocol. Static IP addresses are not available.
UWNet services, equipment, wiring and/or jacks may not be tampered with or modified. Many rooms have steel conduit running along the ceilings or other areas. This conduit houses the wires for your data, video and voice connections. It is very important that you do not hang any objects from these pipes. The conduit is not designed to carry weight and could pull away from the wall, damaging the wires inside. Because of the necessities of wiring for high-speed communication, damaged wires cannot be repaired and instead must be replaced. You will be charged the full cost for replacement of damaged wires, averaging $1,000. Be careful when working around the wall plates in your room. If your wall plates are damaged, you will be charged the full cost of replacement, averaging $75.
Housing Community Guidelines
In addition to the guidelines adopted for the entire University, as a member of your house, hall or apartment community, Information Technology (such as e-mail, listserves and web pages) may be used for community building and/or as a means to communicate. You are expected to follow community guidelines that are established for your house, hall or apartment unit.
Reporting Network Abuses
If you receive harassing e-mail or witness other violations of any campus network policy, you may report the abuse to the DoIT Help Desk at (608) 264-4357 or via the DoIT website. If you fear for your physical safety as a result of electronic harassment, contact the police immediately.
If You File a Formal Complaint
Please include all evidence and background in your report. All submitted reports are taken seriously and cannot be retracted at a later date. Timing is critical so reports should be submitted as soon as possible. For additional information, visit the Campus Network Security Website.
Policy on Resident Use of Copyrighted Materials
The Internet is an essential tool for UW-Madison in support of its academic and research missions. It also enriches the lives of student residents as they pursue their academic and personal goals. Along with these benefits come challenges and responsibilities. One of the most critical is conforming to copyright laws. UW-Madison’s Responsible Use Policy is found at http://www.cio.wisc.edu/policies-responsibleuse.aspx.
Trading of copyrighted music, movies, games and software over the Internet may not be legal. You must have the prior consent of the copyright holder to download and/or trade these materials. Copying music, etc., without this consent is illegal. At UW-Madison, we take copyright violations seriously and such violations may result in the cancellation of network access privileges.
Most file-sharing programs install themselves with world-wide sharing enabled by default. So, any system with such software installed can easily be sharing materials with the world without the user(s) of the system being aware of this. If you have any questions about this software and how to ensure legal use, contact the DoIT Help Desk at 608-264-HELP.
Should copyright infringement be suspected, the following UW-Madison policy will be enforced:
Copyright Violation Action
A resident is flagged for a copyright infringement violation by a copyright holder directly or indirectly through a Digital Millennium Copyright Act (DMCA) complaint (such as Cease and Desist e-mail notification). The alleged copyright infringement notice will be forwarded to the alleged infringer (tied to the accusing IP address). The resident will be notified of possible outcomes and of the steps they need to take to restore access to the network. The potential outcomes and further information can be found at the following links.
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My registration failed and it tells me I'm already registered. What should I do?
Please contact the DoIT Help Desk, and they can assist you to get your device registered correctly. There are many ways to contact them, listed on the DoIT KnowledgeBase.
What is UWNet?
UWNet is part of the Division of University Housing’s Information Technology Department and provides data, video, and voice services for the use of University Housing residents and registered guests. Internet service is provided for all residents living in University Housing Residence Halls. In addition, UWNet also provides the Residence Halls with expanded basic cable TV service.
If you have questions or need to open a support case, please call the DoIT Help Line at (608) 264-4357 and choose option 3. You may also visit the DoIT help page.
I need a campus NetID to access UWNet. How does that work?
When you connect to the UWNet network, you will be asked to provide your campus-assigned NetID as part of the authentication process. Normally you will receive a NetID account when you attend the incoming Freshman orientation or when you sign up for classes. If you are a registered student and you do not yet have your NetID, contact the campus help desk at 608-264-HELP or visit the NetID activation web page. You will need to provide your Wiscard student ID number in order to activate a NetID.
Registered visitors and guests staying in University Housing who are not eligible for a campus NetID can use the third option on the registration page to register the device as a Guest. Guest registrations last for 365 days.
What regulations govern the use of UWNet Internet access?
UWNet network access is governed by a University Responsible Use Policy. For more information, visit the campus Information Technology web page.
Do I need to bring my own computer?
While the convenience of UWNet Internet service will offer great advantages to Housing residents, there are plenty of computing resources on campus to meet the needs of those who choose not to bring a computer to campus. For residents of the University Residence Halls, there are Media Centers that operate computer lab facilities from within Housing buildings that emphasize academic success in a technological environment. There are also numerous computer labs (InfoLabs) on campus, some offering 24-hour access, that are open to all UW-Madison students and staff. It may be wise to check with your academic major department to see what computer recommendations they have.
Am I required to have anti-virus software?
Campus policy requires that all computers connected to the campus network are running up-to-date anti-virus software. Residents can download a free, fully functional copy of Symantec Anti-Virus from the Campus Security web site. At this site you will find a variety of tips for keeping your computer secure and protected.
Am I allowed to have a static IP address?
No, IP addresses on UWNet are assigned dynamically by a DHCP server. Residents using unauthorized static IP addresses may lose network access privileges. If you are interested in having your own web page, check out the free service My Web Space offered by the Division of Information Technology(DoIT).
What kind of cables do I need to connect, where can I purchase them?
To connect your computer to the data jack in your room/apartment, you will need a Category5 or Category6 Ethernet data cable. To connect to the TV jack in your room, you will need a coaxial video cable. If you need a data or Coax cable, they are available for purchase at any Housing Dining Services convenience store or the University Apartments Community Center.
Why won't my email client send/receive mail on UWNet?
Residents using non-web email clients must use the secure campus mail server for sending mail. Visit this campus help desk knowledgebase article for instructions to configure popular email clients.
What are the links to popular antivirus/malware/spyware downloads?
Cable television service is included in the room rate in all University Residence Hall rooms and University Apartments. All residence hall rooms* and apartments are cable-ready and will need a high-definition TV to take full advantage of digital and HD channels. An HDTV with a clear-QAM tuner is all that is needed (no separate set-top box is necessary).
*Sellery Residence Hall no longer has active coaxial jacks for physical cable connections. HDTV service is available to Sellery residents through streaming and the Spectrum apps described below.
Common areas such as dens and lounges in most residence halls are also wired for cable TV and generally include a HDTV.
NOTE: Outdoor antennas and satellite dishes are prohibited.
The Spectrum channel lineup includes over 160 digital basic cable TV channels, such as CBS, NBC, ABC, FOX, PBS, Big Ten Network, ESPN, NFL Network, NFL Red Zone, Women’s Entertainment, BET, Comedy Central, and Discovery, and a selection of international and native-language channels are available.
SpectrumU allows you to watch TV on compatible devices for free whenever you are on campus. When connecting to Spectrum from a compatible device on the UWNet Wi-Fi network, it will recognize your location and give you access to the campus SpectrumU channel lineup.
The SpectrumU app is available on the following devices:
- Roku (2nd Generation and higher)
- Apple TV (4th Generation and higher)
- iOS for iPhone and iPads
- Play Store for Android phones and tablets
SpectrumU with a Web Browser
Devices with a web browser, such as a laptop or desktop computer, can also view SpectrumU on UWNet by visiting spectrum.net. Click on the Menu icon in the upper left-hand corner and select “Watch TV.”
Spectrum TV App
The regular Spectrum TV app is an option for some devices where SpectrumU is not available, including:
- Xbox One
In University Residence Halls, phone lines are not installed in individual resident rooms. We recommend that residents have their own cell phone and service plan for making calls.