Housing staff with Bucky

Staff Support

A variety of residence hall staff members, both student staff and career staff, work with residents to shape the communities and provide support. University Housing staff are on-site to help, whether you need academic advice, help organizing an event, repairs to your room, or just someone to talk to. We encourage you to seek out staff in your community and get to know them.

Student Staff

House Fellows

House Fellows are student staff members with whom residents have the most frequent contact. Each House Fellow lives within the community they oversee. Their main responsibilities include:

  • Helping residents plan activities and programs to build connections among residents
  • Being available and visible to residents
  • Acting as a resource and providing information to residents
  • Helping residents solve problems or referring residents to a variety of University agencies in order to help solve problems or answer questions
  • Enforcing University and Housing policies
  • Helping with administrative tasks

What House Fellows are Trained On (PDF)

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Residence Life Team Assistant

Residence Life Team Assistants provide direct support to the hall staff within a community assisting with key aspects of our programming. community building, and administration within our halls.

Academics and Inclusion Program Assistants

The Academics and Inclusion Program Assistants (AIPAs) develop programs, resources, and guides focused on inclusion efforts through our Center for Cultural Enrichment.

Desk Supervisor

Desk supervisors oversee the daily operations of a specific residence hall desk including the supervision of our desk staff.

Desk Assistant

The Desk Assistant is a student staff member who assists the community development of the residence halls by providing excellent customer service at the residence hall front desk.

Learning Community Support Staff

A number of our learning communities offer additional student staff to support their efforts around their mission. These may include Learning Community Program Assistants,  peer mentors who serve alongside the academic seminars, language coordinators for our International Learning Community, or specific facilities managers to name a few. These staff provide unique services to help the overall success of that community. 

Tutors

We offer tutoring in a number of our residential communities staffed by students who have taken the courses. They are a great resource to help the overall success in a class.

Student Engagement Team

We are continuously looking at ways to improve student engagement.Through our Wisconsin Late Night events, Late Night Coordinators assist in the planning and implementation of our programming efforts.

Additionally, we have University Housing Advisory Board students who represent each residence community to engage in feedback and discussion with residents who actively live in the community.

Career Staff

Residence Life Coordinators

The Residence Life Coordinators are full-time professional staff members who are responsible for each hall. Their main responsibilities include:

  • Supervising the House Fellow staff in the hall
  • Helping to create inclusive communities that promote student involvement and academic success
  • Helping students to connect with each other and to get involved in residence hall and campus activities
  • Advising students who plan activities and programs
  • Serve in the role as an educator through our Wisconsin Residential Experience
  • Administering the Housing and University disciplinary processes
  • Balancing the needs and rights of individuals with the rights and needs of the community
  • Assisting residents who are having academic, emotional, or interpersonal problems
  • Incorporating campus academic programs and services into the hall
  • Acting as a liaison to the hall with facilities, food service, desk staffs, student affairs, advising, and other campus offices

To see who oversees your specific Residence Hall please visit your Hall Page and scroll to the bottom to see the staff.

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Coordinator - Student Conduct

The coordinator for student conduct is responsible for the coordination, development, and implementation of the student conduct process within the residential community.

Coordinator - Desk Services

The coordinator for desk services is responsible for the coordination, supervision, and customer service of desk services for our residence halls including supervision of the student desk supervisors.

Coordinator - Resident Assistance

The Resident Assistance Coordinator is responsible for providing and coordinating support services to residents living within one of the residence halls.

Program Coordinator(s)

The program coordinators for our learning communities collaborate with faculty, students, and staff to assist in the development, implementation, coordination, and administration of a learning community experience to best serve all residents.These professional staff members serve in a dual capacity via hiring done through their academic departments but work within the residence halls under our Academics- Learning Community.(Titles may vary as a result) 

Coordinator - Inclusion

The coordinator for inclusion is responsible for the coordination, development, and implementation of the departments inclusion efforts related to our programming and resources offered through our Center for Cultural Enrichment including supervision of the team that is housed within that office.

Leadership Team

Director of Residence Life: The Director is providing direction for Residence Life and sets the tone for the year. The director oversees all policy creation and implementation, staffing needs, and operational goals of the department.

Associate Director: The associate director provides supervision and oversight of one of functional areas within residence life supervising the Assistant Directors and serving as the liaison to many of our campus partners. 

Assistant Directors: The assistant director provides supervision and oversight of one of functional areas within residence life supervising the career staff coordinators and serving as the liaison to many of our campus partners. In addition to supervision, each assistant director has an area of responsibility such as academics, assessment, student conduct, inclusion, student leadership and programming, training and selection, and administration.

Graduate Student Staff

Assistant Residence Life Coordinator (ARLC): These are graduate students who supervise and assist in managing the daily operations along side a Residence Life Coordinator.

Student Engagement Advisor: This position advises the programmatic experiences within our Wisconsin Late Night programs and our University Housing Advisory Board including the supervision of the staff.

CCE Supervisor: The supervisor oversees the daily operations of the Center for Cultural Enrichment  including the supervision of the programming staff.

Program Assessment and Evaluation Analyst: This position works within our department to support evaluation and assessment work for programming, staff, and operational needs.

Facilities Team

We recognize our work would not be possible without the amazing support of our facilities team. This group of people provide customer service by ensuring our communities meet a high standard of cleanliness, general maintenance, and repairs.

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Building Supervisor

The Building Supervisor in each hall is the primary contact for Physical Facilities related issues. The Building Supervisor in each hall supervises the custodians and is your contact person for custodial related concerns.

Under the Building Supervisor, is a team of Student Supervisors who work to oversee the student staff custodians.

House Custodian

As a member of each house community, the House Custodian is responsible for cleaning the common areas of each house and hall including bathrooms, dens, lounges, hallways, and stairwells.

In addition to these House Custodians, our student custodial staff work along side these full-time staff to support these efforts. This is a popular position for incoming students as they often live within the community.

Residence Hall Facilities Staff (2nd and 3rd shift)

Second and third shift staff perform general cleaning tasks, make minor mechanical repairs, and perform limited rounds and report unsafe conditions to University Police or other Housing staff. The second shift(3:00 p.m.-11:00 p.m.) and third shift (11:00 p.m.-7:00 a.m.) staff can be contacted through a House Fellow or your hall desk.

Building Mechanic

This is a dedicated individual to specific community of a building or grouping of building who actively ensure the up keep and maintenance of our facilities. The best way to make contact with these individuals is through our online maintenance request system. 

Staff Performance Concerns and Compliments

If you have any concerns or positive feedback you would like to share about a Housing staff member, please contact Reslife@housing.wisc.edu. You can also view the professional staff member associated with each residence hall by visiting the residence hall specific page and scrolling to the bottom.