Maintenance – Residence Halls
Facilities staff in our residence halls work 24 hours a day, 7 days a week, to provide maintenance, repairs, and cleaning services to maintain your college home. From fixing door locks to cleaning shared bathrooms, we take good care of it for you so that you can focus your time on studying and being a Badger.
Related Pages

Maintenance Requests
(for non-emergency repairs)
University Housing’s online maintenance request form provides an easy way to request non-emergency requests, such as:
- Light bulb replacement
- Sticky locks
- Window screens replacement
- Furniture repairs
- Paging phone issues
- Doors that are sticky, squeaky, hard to open or close, but are otherwise operational
- Shower heads that are not working
- Problems with insects in rooms
Submit a Maintenance Request
Current Housing residents may fill out a maintenance request by clicking the button below. Parents/families should not submit requests on their students’ behalf.
For technical support, including WiFi, Media Centers, or data jack repair, please visit the DoIT Help Desk site.
Emergency Repairs
Contact a House Fellow or your Hall Desk for emergency requests, such as:
- Keys stuck in locks or resident room locks that aren’t working at all
- Non-resident room doors that are not closing/locking properly
- Doors that are unlocked that should be locked; doors that are locked that should be unlocked
- Beeping smoke detectors
- Mess that needs cleaning up (vomit, food/drink spills, blood, urine, broken glass, etc.)
- Elevators that are malfunctioning
- Malfunctioning equipment that cannot wait until the next working day (overflowing toilets, faucets that won’t shut off, etc.)
- Vital equipment that needs replacing (all toilet paper missing from a bathroom, all light bulbs removed from an area, etc.)
- Problems with heat in rooms
- Broken windows
Maintenance Minute
Check out these tips about maintenance, safety, and more in the University Residence Halls.
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Maintenance Minute: Keeping Your Room Clean
It can be hard to find time to keep your room clean. When you do have the time, not knowing where to find cleaning supplies can be frustrating, too. Thankfully, there are…
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Maintenance Minute: Having Wiscard Access Issues?
Like all technology, Wiscards and the card readers at your residence hall sometimes experience errors. If this ever happens to you, don’t worry. There are many solutions to the problem; you just…
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Maintenance Minute: Thanks, Custodians!
October 2 is National Custodian Appreciation Day, and we are so excited to celebrate our custodians! While you may not see them all the time, they are an integral part of our…
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Maintenance Minute: Turning Down the Heat
Warmer Wisconsin months are coming soon! As many of us are looking forward to spending more time outside in the higher-than-winter temperatures, our Facilities staff will begin to turn off the heat…
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Maintenance Minute: Managing Moisture
Throughout the year, especially within enclosed spaces and during periods of significant humidity changes, moisture levels can increase in residence hall rooms. When excess moisture is present, this can lead to surface…
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Maintenance Minute: Taking Out the Trash
It stinks, but we all have to take out the trash. When your bin is getting full, save your nose and room from potential odors and take your trash bags to the…
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Maintenance Minute: Safety & Security
You play a critical role in creating a safe community for everyone, and your actions impact everyone else in the community as well as your safety. What can you do to make…
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Maintenance Minute: Understanding Egress Maps
Egress maps are a valuable tool for your safety. Have you taken a moment to look at the map in your room or around your residence hall? These maps not only show…
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Maintenance Minute: Electrical Safety in Your Room
As used to electricity as we are, it’s easy to overlook the hazards it can bring. Improper use of outlets, power strips, phone chargers, or any item that uses voltage can pose…
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Maintenance Minute: Biking on Campus
Fun fact: there is more bicycle parking on campus than car parking. That’s why so many students and staff choose biking to get around. It’s such an integral part of campus culture…









