Facilities staff in our residence halls work 24 hours a day, 7 days a week to provide maintenance, repairs, and cleaning services to maintain your college home. From fixing door locks to cleaning shared bathrooms, we take good care of it for you so that you can focus your time on studying and being a Badger.
Related Pages
Maintenance Requests (for non-emergency repairs)
University Housing’s online maintenance request form provides an easy way to request non-emergency requests, such as:
- Light bulb replacement
- Sticky locks
- Window screens replacement
- Furniture repairs
- Paging phone issues
- Doors that are sticky, squeaky, hard to open or close but are otherwise operational
- Shower heads that are not working
- Problems with insects in rooms
Submit a Maintenance Request
Current Housing residents may fill out a maintenance request by clicking the button below. Parents/families should not submit requests on their students’ behalf.
For technical support, including WiFi, Media Centers, or data jack repair, please visit the DoIT Help Desk site.
Emergency Repairs
Contact a House Fellow or your Hall Desk for emergency requests, such as:
- Keys stuck in locks or resident room locks that aren’t working at all
- Non-resident room doors that are not closing/locking properly
- Doors that are unlocked that should be locked; doors that are locked that should be unlocked
- Beeping smoke detectors
- Messes that need cleaning up (vomit, food/drink spills, blood, urine, broken glass, etc.)
- Elevators that are malfunctioning
- Malfunctioning equipment that cannot wait until the next working day (overflowing toilets, faucets that won’t shut off, etc.)
- Vital equipment that needs replacing (all toilet paper missing from a bathroom, all light bulbs removed from an area, etc.)
- Problems with heat in rooms
- Broken windows
Maintenance Minute
Learn About Maintenance, Safety, & More
Maintenance Minute: Safety & Security
You play a critical role in creating a safe community for everyone, and your actions impact everyone else in the community as well as your safety. What can you do to make sure your residence hall space is safe and secure for your community?
October 9, 2025
Maintenance Minute: Understanding Egress Maps
Egress maps are a valuable tool for your safety. Have you taken a moment to look at the map in your room or around your residence hall? These maps not only show a layout of the building and where you are, but also locations of important things to know in an emergency.
October 2, 2025
Maintenance Minute: Electrical Safety in Your Room
As used to electricity as we are, it's easy to overlook the hazards it can bring. Improper use of outlets, power strips, phone chargers, or any item that uses voltage can pose a serious fire hazard in your residence hall room or anywhere. Read a few tips to keep you safe electrically.
September 26, 2025
Maintenance Minute: Biking on Campus
Fun fact: there is more bicycle parking on campus than car parking. That's why so many students and staff choose biking to get around. It's such an integral part of campus culture that there are many bicycle resources on campus to keep your bike's gears turning. Learn how to keep your bike in good condition throughout the year.
September 18, 2025
Maintenance Minute: Managing Moisture
Throughout the year, especially within enclosed spaces and during periods of significant humidity changes, moisture levels can increase in residence hall rooms. When excess moisture is present, this can lead to surface mold. Proper continued cleaning and moisture control are the best ways to reduce any chance of mold spores growing.
September 10, 2025- More from the Facilities Team