University Apartment residents in a UWPD squad car.


Basic Community Safety

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Building Security

University Apartments is a relatively safe community, but it’s a good idea to keep your doors locked, even when you are home.


You are issued a door and a mailbox key when you move in. Additional keys can be purchased at the University Apartments Office in the Community Center. All keys issued to you must be returned at check out time. If a key is lost, you will be charged for a lock change. Please review our Key Policy for more information.

Security Locks

Chain latches or dead bolts are provided in all apartments. You are not allowed to install any additional locks or chain latches. If you have a concern about your locks, please submit a Maintenance Request Form.

Exterior Doors

Keep all doors leading to the outside closed at all times for fire safety and to prevent rodents and insects from entering your building.

Car Theft, Accidents, and Vandalism

Lock your car doors and avoid storing valuable in the car or trunk. If you are in an accident, you must contact the police if anyone is injured or the amount of property damage equals or exceeds $1,000. Report any acts of vandalism to the Community Police Officer, the RM on Duty, or contact UW-Madison Police.

Child Safety

The safety of children in our community is a top priority. You can help by supervision your own children and teaching them about safety and respect for other people’s property.

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Unattended Children

In Wisconsin, social services policy indicated that a child younger than 10 years old should not be left alone without an adult. University Apartments upholds this policy. Children younger than age five should never play outside unless attended by a parent or a designated adult.

School age children often choose to spend time in the Community Center after-school and on weekends when the gym is open. Families should be aware that there are adults present in the building, but children are not supervised closely. Children can come and go as they please. Please make certain your child is old enough to be unsupervised if they are allowed to come to the Community Center without a responsible adult.

If you see an unattended child anywhere in the complex, look in the immediate area for the parent or caregiver. If you don’t see anyone, contact (hours depending) the University Apartments Office, RM On Duty, Community Police Officer, or the UW-Madison Police.

Lost or Missing Children

Young children can easily get lost in the University Apartments complex because the buildings look very similar. Please make sure you teach your children to memorize their building number and apartment letter as soon as they are able.

If you cannot find your child call the UW-Madison Police at 608-262-2957 or by dialing 9-1-1 number. Tell the dispatcher where someone can meet you, the name, age, and description of your child, and places you child was and where they may go. You can also call the Eagle Heights Community Center at 608-262-3407 and ask for staff assistance in locating your lost child.

Windows and Screens

Window screens are only intended to prevent insects from entering your home. The screen are purposefully designed to be removed easily, and they will not stay in place if they are pushed. Even a small child can easily push out a screen, and fall from the window to the ground.

Each window has a safety pin that can be inserted into the window frame when the window is partially open (approximately 4 inches). Once inserted, the pin can be turned slightly to keep children from removing them. This allows air circulation, while limiting how far open a window can be. To see how to insert window pins visit our Maintenance Video page.

Areas Off Limits to Children

There are some areas where children are not allowed for safety reasons: construction areas, roofs, laundry rooms and basement storage areas, dumpsters and recycling containers, and balconies and fire rescue platforms. Do not allow children to play on, in, or near the dumpsters.

Children Car Safety

In Wisconsin, children are required to be in a safety seat or booster seat. For more information about this car and resources visit the UW-Madison Police site.

Bike Safety

Bicycling is a popular means of transportation in Madison. The city and the University have done a lot to promote safe bicycling, including developing an extensive network of bike paths around the city and campus, which are marked with signs.

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Bike Registration

Madison City Ordinance requires that all bicycles used in Madison be registered with the city. UW-Madison also requires that all bikes on campus be registered with the city, as well. Failure to do so could result in a fine. Register your bike today.

Lock Your Bike

The best way to prevent your bike from being stolen is to lock it securely. A U-shaped lock is strong then a cable/combination lock. All bikes should be locked to a bike rack when not in sue. Do not lock bikes to trees, sign posts, handrails, or picnic tables.

Bike Helmets

Helmets save lives. About 75% of those who die in bike accidents dies from head injuries; many more are permanently impaired. If you need help purchasing a bike helmet or have additional questions, contact the Community Police Officer. The Kohl’s Safety Center at UW Children’s Hospital sells youth and adult helmets for $10.00.

Other Bike Safety Tips

  • Ride single file, on the right. There is a myth that you should ride facing traffic “so you can see cars coming.” Don’t. Go with the flow of the cars.
  • Obey traffic signs, laws, and signals. Often bicyclists fail to come to a complete stop at the curb or at STOP signs.
  • Pedestrians have the right-of-way. A minimum of three feet should be allowed between a bicycle and any pedestrian or vehicle it is passing.
  • Night riding requires special equipment: a light and a 2 1/2 reflector that can be seen up to 500 feet away. Lights are required if riding after dark. Wear light colored clothing.